Rena Santiago
Maricopa
Summary
Motivated and dependable team player with 3 years of experience in fast-paced environments, delivering exceptional service and ensuring operational efficiency. Skilled in organizing, Communication, Critical Thinking & Problem-Solving, with a strong work ethic and commitment to quality. Proven ability to adapt quickly, communicate clearly, and Adaptability & Flexibility contribute positively to team success. Seeking a role where attention to detail, reliability, and enthusiasm for helping others make a measurable impact.
Overview
5
5
years of professional experience
Work History
EVS Attendant
Casino Arizona at Talking Stick Resort
02.2025 - 06.2025
- Clean and sanitize public areas, restrooms, offices, and back-of-house spaces
- Sweep, mop, vacuum, and polish floors using appropriate chemicals and equipment
- Empty trash bins and clean ashtrays regularly
- Wipe down high-touch surfaces like door handles, counters, and elevator buttons
- Maintain cleaning equipment and restock supplies
- Report maintenance issues or safety hazards to supervisors
- Assist during emergencies (e.g., spills, biohazards, or disaster response)
Cashier/Associate
Goodwill
12.2023 - 02.2025
- Process transactions: Handle cash, credit, debit, and other forms of payment using a register or POS system.
- Scan and bag items: Ensure accurate pricing and efficient checkout.
- Issue receipts and change: Provide proof of purchase and correct change when needed.
- Handle returns and exchanges: Follow store policies to assist customers with product returns.
- Maintain a clean checkout area: Keep the workspace tidy and organized.
- Greet and assist customers: Offer friendly service and answer basic questions.
- Stock shelves and organize merchandise: Ensure products are displayed neatly and are easy to find.
- Assist customers: Help shoppers locate items, offer product recommendations, and answer questions.
- Monitor inventory: Report low stock and help with restocking.
- Maintain store cleanliness: Keep aisles, fitting rooms, and displays clean and presentable.
- Support cashier duties: Step in at the register when needed.
Prep Cook
347 Gril
04.2020 - 09.2020
- Prepare ingredients: Wash, peel, chop, and slice vegetables, fruits, and meats.
- Measure and portion: Accurately measure seasonings and ingredients for recipes.
- Assist with basic cooking: Parboil food, reduce sauces, and prepare simple dishes like salads or sides.
- Maintain cleanliness: Sanitize workstations, wash dishes, and follow food safety protocols.
- Stock and organize: Label and store ingredients properly; keep shelves and fridges organized.
- Support chefs: Provide ingredients and assistance during busy service hours
Education
Salt River Accelerated Learning Academy
Scottsdale, AZSkills
- Communication: Clear speaking, active listening, and effective writing
- Teamwork: Collaborating respectfully and supporting others
- Adaptability: Adjusting to change, new tools, or shifting priorities
- Problem-solving: Thinking critically and creatively to overcome challenges
- Time management: Prioritizing tasks and meeting deadlines
- Emotional intelligence: Understanding and managing your own emotions and empathizing with others
- Work ethic: Being reliable, responsible, and committed to doing your best
- Project coordination: Organizing tasks, tracking progress, and meeting goals
Timeline
EVS Attendant
Casino Arizona at Talking Stick Resort
02.2025 - 06.2025
Cashier/Associate
Goodwill
12.2023 - 02.2025
Prep Cook
347 Gril
04.2020 - 09.2020
Salt River Accelerated Learning Academy
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