Renae Reynolds
Chandler
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Soda Fountain/ Host
66 Diner
07.2024 - 11.2025
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs, as well as counters and mopping floors.
- Tasked with making a variety of milkshakes and desserts in a timely manner.
- Memorized a wide variety of milkshake, drink, and dessert recipes.
- Processed payments from customers using a POS system.
- Stocked soda fountain with any necessary ingredients, including heavy ice cream tubs, toppings, and fresh fruits.
- Followed servers with large orders, helped bus tables, and overall assisted.
- Operated machinery necessary to make milkshakes and drinks.
- Learning how to make seasonal drinks and desserts
Operations Assistant Manager
Dollar Tree
11.2024 - 04.2025
- Responsible for keeping store staffed and stocked
- Completed nightly deposits, and bank runs.
- Responsible for maintaining the safe, and office paperwork.
- Attended weekly manager meetings.
- Resolved any customer conflicts, as well as maintained the integrity of the store.
- Trained new employees on POS and floor duties.
Merchandise Manager
Dollar Tree
04.2023 - 06.2024
- Ensured all merchandise was stocked in a timely manner. I was responsible for unloading the stock truck and keeping the back room organized and safe. This included showing up as early as 4 am, being on my feet for long periods of time, and lifting up to 75 lbs.
- Assisting other employees to complete tasks, guaranteeing that all assigned tasks got completed.
- Trained employees to use the POS system, as well as working the floor, stocking properly, and answering any questions they may have.
- Tasked with counting tills, ensuring all money is accounted for.
- Ensured customers were given a pleasant experience and answered any questions they may have about products or their whereabouts.
- Went above and beyond, making sure aisles throughout the store stayed clean and organized.
Education
No Degree - Business Administration
Central New Mexico Community College
Albuquerque, NMSkills
- Customer service
- Team collaboration
- Effective time management
- Merchandise presentation
- Problem-solving
Timeline
Operations Assistant Manager
Dollar Tree
11.2024 - 04.2025
Soda Fountain/ Host
66 Diner
07.2024 - 11.2025
Merchandise Manager
Dollar Tree
04.2023 - 06.2024
No Degree - Business Administration
Central New Mexico Community College
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