Summary
Overview
Work History
Education
Skills
Timeline
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Renate Senter

Queen Creek

Summary

Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.

Overview

44
44
years of professional experience

Work History

Concierge

Condominium Associates
02.2010 - 08.2023
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

Tour Manager

New World Travel
06.1979 - 03.2020
  • Guided groups of up to 40 people on tours of visiting the US every two weeks during the tourism season lasting from March through October.
  • In addition to this venue, I also managed incentive travel for a large international Company for 10 years throughout the World.
  • I also implemented itineraries for international tour groups
  • visiting the US

Education

Associate of Arts - Tourism And Travel Management

College in Germany
Goettingen Germany
1990

Skills

  • Project Oversight
  • VIP Services
  • Hospitality Management
  • Air Travel
  • Guest Accommodations
  • Guest Experiences
  • Emergency Situations
  • Guest Satisfaction
  • Concierge Assistance
  • Special Requests
  • Vendor Interaction
  • Sightseeing Tours

Timeline

Concierge

Condominium Associates
02.2010 - 08.2023

Tour Manager

New World Travel
06.1979 - 03.2020

Associate of Arts - Tourism And Travel Management

College in Germany

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Renate Senter