Rene Garcia
Phoenix,AZ
Summary
Ambitious Communications Specialist possessing strong public relations, communication and project management abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Committed to maintaining professional relationships to increase business results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Air Communications & Dispatching Specialist
PHI Air Medical LLC
05.2016 - 06.2024
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
- Documents appropriate and accurate detailed medical information pertaining to patient condition and all aspects of transport activity, which becomes a legal document
- Coordinates the details of medical transports (nationally and internationally) by working with the aviation, medical and communications departments in conjunction with the requesting agency
- Educate caller as to all aspects of services associated with a long distance air medical transport.
- Coordinate with law enforcement with setting up landing zones, ground contact or any patient details.
Experience Receiver Associate
Marshalls
09.2014 - 12.2014
- Computer literate and have knowledge of MS Windows
- Able to quickly and safely complete tasks
- Able to work in adverse conditions including high temperatures, high noise levels & moving mechanical parts
- Picked, packed, and shipped orders
Food Service Crew Member
Levy restaurants
06.2014 - 08.2014
- Handled multiple orders at once, organizing and prioritizing orders as received
- Assisted customers with various needs and request
- Maintained appropriate temperatures ensuring quality and freshness
- Rotated stock and supplies regularly making sure that preparations were ready for next shift
Education
HS Diploma -
Humanities And Science Academy
Phoenix, Arizona05.2015
Skills
- Proficient computer skills:
- Word, Excel, and Outlook
- Staff training
- Customer Relationship Management
- Supplies management
- Emergency Medical Dispatching
- Customer Service Optimization
- Problem-Solving Skills
Languages
English
Spanish
Certification
Ready upon request.
Timeline
Air Communications & Dispatching Specialist
PHI Air Medical LLC
05.2016 - 06.2024
Experience Receiver Associate
Marshalls
09.2014 - 12.2014
Food Service Crew Member
Levy restaurants
06.2014 - 08.2014
HS Diploma -
Humanities And Science Academy
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