Results-driven Account Manager with a proven track record in client relations and customer satisfaction. Expertise in effective communication and reliable account management, contributing to enhanced client retention and improved service delivery.
Overview
31
31
years of professional experience
Work History
Account Manager
RedHouse Medical Billing
Peoria, AZ
01.2005 - 07.2026
Cultivated strong client relationships to enhance customer satisfaction and retention
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Coordinated communication between clients and internal teams to ensure accurate billing processes.
Analyzed client accounts to identify discrepancies and implement corrective actions promptly.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Medical Billing Supervisor
DoctorSolutions
Phoenix, Az
09.2001 - 12.2010
Oversaw daily billing operations, ensuring compliance with industry regulations and best practices.
Trained and mentored billing staff, enhancing team performance and accuracy in processing claims.
Implemented process improvements, reducing claim rejection rates and increasing revenue cycle efficiency.
Managed software systems for electronic claims submissions, optimizing workflow and reducing manual errors.
Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
Account Representative
AZ Otolaryngology Consultants
Phoenicia, NY
07.1999 - 08.2001
Managed patient accounts and billing inquiries, ensuring timely resolution of issues.
System Coordinator/Collector Agent
Barrows Neurosurgical Associates
Phoenix,AZ
11.1995 - 09.1999
Orienting new staff members to the computer system
Over the course of my time with this company I served as an insurance verifier, deposit poster, account representative and patient collection specialist