Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Renee Roberts

Phoenix

Summary

Seasoned Billing and Collections Specialist with 3 years of experience in healthcare finance, seeking a Medical Billing Specialist role. Skilled in precise coding, account adjustments, and comprehensive audits to ensure billing accuracy. Advanced Medical Front Office education, adept at enhancing revenue collection processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Biller, Accounts Receivable

MBI Industrial Medicine
06.2024 - Current
  • Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
  • Ensured accurate coding and billing practices, resulting in reduced claim rejections and faster reimbursements.
  • Provided exceptional customer service while addressing patient inquiries regarding billing issues or concerns.
  • Organized and filed all necessary documentation related to medical billing procedures, maintaining a streamlined office environment conducive to efficient operations.
  • Collected payments and applied to patient accounts.
  • Generated monthly billing and posting reports for management review.
  • Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
  • Delivered timely and accurate charge submissions.
  • Monitored outstanding invoices and performed collections duties.

Billing and Collections Specialist

Insight Practice Partners
02.2022 - 06.2024
  • Oversaw billing operations, including precise coding and account updates, followed by detailed proofing and report reconciliation
  • Executed manual account adjustments to enhance the billing system, supporting effective revenue collection processes
  • Performed comprehensive audits, validating account accuracy and upholding the integrity of billing and account closure protocols

Security Officer

Allied Universal
11.2016 - 12.2023
  • Maintained a secure environment by performing vigilant surveillance, identifying and reporting on possible hazards and deviations from standard protocols
  • Resolved conflicts with diplomacy, employing effective communication strategies to foster a safe and inviting atmosphere for visitors
  • Responded to emergencies with composure, making prudent decisions that aligned with ethical guidelines and safety regulations

Direct Care Staff - Caregiver

Angel View
04.2019 - 05.2020
  • Delivered essential personal care and support with routine activities, contributing to improved living standards for care recipients
  • Coordinated meal planning and transportation services, maintaining strict dietary compliance and secure travel arrangements for various appointments

Education

High School Diploma - undefined

Penn Foster High
Cathedral City, CA

ADVANCED MEDICAL FRONT OFFICE - Billing and Collections

Mayfield College
Cathedral City, CA
12.2023

CPR / AED / FIRST-AID - undefined

NationalCPRFoundation
11.2023

Skills

  • Ehr
  • Emr
  • ICD10, CPT, and HCPCS Coding
  • Customer Service
  • Scheduling/Answering Phones
  • Government Programs
  • Hmo
  • Ppo
  • Insurances
  • Front Office Duties
  • Medical Terminology
  • Data Entry (40 WPM)
  • HIPAA Compliance
  • Microsoft Office Proficient
  • Billing and Invoicing
  • Data Entry
  • Time Management

Certification

  • HIPAA Compliance, Certificate
  • Microsoft Office Proficient, Certificate

Timeline

Medical Biller, Accounts Receivable

MBI Industrial Medicine
06.2024 - Current

Billing and Collections Specialist

Insight Practice Partners
02.2022 - 06.2024

Direct Care Staff - Caregiver

Angel View
04.2019 - 05.2020

Security Officer

Allied Universal
11.2016 - 12.2023

High School Diploma - undefined

Penn Foster High

ADVANCED MEDICAL FRONT OFFICE - Billing and Collections

Mayfield College

CPR / AED / FIRST-AID - undefined

NationalCPRFoundation

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Renee Roberts