Reno Vangore
Glendale
Summary
Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.
Overview
4
4
years of professional experience
Work History
Customer Service Associate / Designated Hitter
Walgreens
01.2025 - Current
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Operated cash register, handled transactions, and ensured accurate cash handling and drawer balancing
- Assisted customers with product inquiries and service issues, ensuring timely resolutions and satisfaction.
- Processed transactions accurately using point-of-sale systems, enhancing customer experience during checkout.
- Maintained a clean and organized sales floor, restocked merchandise, and ensured proper product placement
- Assisted pharmacy staff with customer needs, prescription pickups, and over-the-counter medication questions (when applicable)
Customer service associate
Walgreens
01.2022 - 01.2023
- Delivered exceptional customer service by assisting with purchases, returns, and product inquiries in a fast-paced retail environment
- Operated cash register, handled transactions, and ensured accurate cash handling and drawer balancing
- Maintained a clean and organized sales floor, restocked merchandise, and ensured proper product placement
- Resolved customer concerns professionally and efficiently to enhance satisfaction and brand loyalty
- Followed all store policies, including those related to safety, loss prevention, and customer privacy
Education
High School Diploma -
Peoria Highschool
Peoria, AZ05-2025
High School Diploma - Automotive Servicing
Glendale Community College
Glendale, AZ05-2027
Skills
- Strong verbal and written communication
- Conflict resolution and de-escalation
- Call handling and phone etiquette
- Multitasking and time management
- Data entry and documentation
- Team collaboration
- Customer service
- Customer support
- Problem resolution
Timeline
Customer Service Associate / Designated Hitter
Walgreens
01.2025 - Current
Customer service associate
Walgreens
01.2022 - 01.2023
High School Diploma -
Peoria Highschool
High School Diploma - Automotive Servicing
Glendale Community College
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