Brandon Slater

I directed a team of Data Intelligence Managers as well as Project Managers for the 5G Home Commercialization Organization. This encompassed all aspects of end to end key metrics that related to 5G home. I also personally managed several projects that required key 5G Home data and architecture knowledge.

• Led teams of up to 6 personnel, supervising daily work output as well as training and improvement plans.
• Assisted senior leadership in managing all aspects of operations.
• Managed the teams data visualization outputs for executive and working levels
• Managed the teams data tracking for metric trends
• Managed cross functional partnerships with multiple key organizations
• Created new partnerships with multiple organizations
• Managed data logic and creation
• Managed data architecture sign off

I lead a team of program and project managers for the 5G Home Commercialization team. This consisted of projects that impacted end to end performance of the entire organization. These projects spanned from UI improvements, cross functional organizational opportunities and improvements, network improvements and enhancements as well as advised Executives on sales and process improvements.

• Evaluated hiring, firing, and promotions requests.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Managed the teams project output
• Monitored project completion and goal attainment
• Managed team performance and objectives

In this role I was both an individual contributor as well and a manager for GTC 5G and Network. This role is very diverse.

• Manage individual as well as team projects.
• Identify trends and opportunities within the 5G realm pertaining to tools, training, education, product and device.
• Create new enhancements within systems and tools
• Write user stories for tools and systems
• Follow end to end grooming process.
• Partner with L&D and Communications teams to launch products.
• Partner with the Product Team
• Partner with GTS/IT
• Manage consultants and Sr Analysts
• Teach, train, and motivate team members
• Educate and teach team members skillsets surrounding project management

In this role my key responsibilities include managing a high performing team to deliver results efficiently.

• Managed 52 Employees
• Managed the systems and tools team
• Managed the tech support front line impact tracking team
• Managed the partnership with the training development organization
• Managed internal and external partnerships
• Managed the device testing and issue tracking team
• Managed career progression education
• Managed strategically identifying new work streams as well as determining effectiveness of current streams
• Presented findings and results for projects as well as maintain quality control for ongoing projects.

My role as an operations analyst was to work projects that directly impact the Tech Support Organization.

• Analyzed tools for current function and potential improvement'
• Managed tool improvement projects including writing user stories
• Evaluated existing training and partnered with Learning and Development for improved curriculum
• Analyzed device and system issue functionality and improvement
• Created and implemented future tools enhancements
• Partnered with various network teams to identify outages, alerts and trending analysis
• Managed cross functional partnerships between many departments