Reynaiyah King
Huachuca City
Summary
Personable and dedicated customer service representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
McDonald's
Queen Creek
01.2025 - 04.2025
- Updated system with order specifics and customer details, preferences, and billing information.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Warehouse Worker
MGA Entertainment
Hesperia
08.2024 - 11.2024
- Ensured safety protocols were followed at all times while operating machinery.
- Assisted in packaging and labeling of products for shipment.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Packed boxes and stock using organizational guidelines.
- Staged and sorted multiple types of products for loading.
- Operated a variety of machinery and tools safely and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
High Desert Premier Academy
Apple Valley, CA05-2023
Skills
- Team collaboration
- Product labeling
- Effective communication
- Food handler certification
- Food presentation
- Multitasking and organization
- Teamwork
- Food preparation
- Flexible schedule
- Food and safety standards
- Cash handling
- Positive attitude and energy
- Customer service
- Communication skills
- Grocery bagging skills
- Order taking
Timeline
Customer Service Representative
McDonald's
01.2025 - 04.2025
Warehouse Worker
MGA Entertainment
08.2024 - 11.2024
High School Diploma -
High Desert Premier Academy
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