Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reeta Herman

Phoenix

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Driver

DoorDash
Phoenix, AZ
06.2021 - 01.2025
  • Ensured the safe handling and transportation of fragile or perishable items
  • Provided excellent customer service by addressing inquiries and concerns promptly and professionally
  • Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
  • Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
  • Followed established safety protocols for loading/unloading packages or goods from the vehicle
  • Utilized GPS navigation systems or maps to determine optimal routes for deliveries
  • Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
  • Maintained a clean driving record throughout employment tenure
  • Delivered packages and goods to customers in a timely and efficient manner
  • Followed all relevant traffic laws and safety regulations.

Warehouse Worker

Volterra Architecture Products
Phoenix, AZ
07.2024 - 10.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
  • Covered surfaces with drop cloths, masking tape and paper during painting.
  • Maintained painting equipment by cleaning paint guns, hoses and other equipment with paint solvent.
  • Operated high air-pressure sandblasting equipment and power tools to remove rust, grease and dirt before applying paint.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Security Officer

Desert Wall Security Agency
Phoenix, AZ
01.2023 - 05.2024
  • Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
  • Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
  • Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
  • Implemented access control measures by verifying identification credentials for individuals entering restricted areas
  • Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
  • Participated in ongoing training programs to stay updated on security protocols and techniques
  • Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
  • Maintained confidentiality regarding sensitive information encountered during daily duties
  • Demonstrated proficiency in using various security equipment such as metal detectors, X-ray machines, etc
  • Provided support during employee terminations or disciplinary actions when necessary
  • Informed management about any significant incidents or breaches that occurred on-site
  • Closely monitored access points including gates, doors, windows, etc., ensuring they were secure at all times

PetCare/Associate

PetSmart
Rapid City, SD
08.2020 - 05.2021
  • Trained in Pet Care department
  • Maintained efficient clerical systems
  • Provided exceptional care and attention to pets, ensuring their comfort and well-being at all times
  • Maintained a clean and sanitary environment by regularly cleaning kennels, cages, and play areas
  • Monitored the behavior and health of pets, promptly reporting any concerns or changes to the appropriate staff members
  • Ensured accurate record-keeping of each pet's daily activities including meals consumed, medications administered, exercise routines followed etc
  • Provided support during adoption events by showcasing animals' personalities and assisting potential adopters with inquiries
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Implemented effective upselling techniques to increase sales of promotional items or add-ons
  • Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
  • Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
  • Assisted in inventory management by monitoring stock levels at the checkout counter
  • Resolved customer complaints regarding pricing errors or product availability with professionalism
  • Suggested alternative products when requested items were out of stock
  • Performed opening/closing duties including counting money in the register before/after shifts

Education

High School Diploma -

Todd County High School
Mission, SD
06-2020

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Attention to detail
  • Material handling
  • Pallet jack handling
  • Punctual and dependable
  • Data entry
  • Assembly and production
  • Quality control
  • Purchase order review

Timeline

Warehouse Worker

Volterra Architecture Products
07.2024 - 10.2024

Security Officer

Desert Wall Security Agency
01.2023 - 05.2024

Driver

DoorDash
06.2021 - 01.2025

PetCare/Associate

PetSmart
08.2020 - 05.2021

High School Diploma -

Todd County High School

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Reeta Herman