Rhonda Bruisedhead
Surprise
Summary
Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Consumer Intake Specialist
Rise, Inc.
01.2018 - Current
- Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
- Streamlined the intake process by developing and implementing efficient data collection methods for improved service delivery.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Contributed to a reduction in client wait times by effectively managing appointment scheduling and resource allocation.
Education
Associate of Arts - Medical Billing And Codin
University of New Mexico
Albuquerque, NM05.2025
High School Diploma -
Ganado High School
Ganado, AZ05.2007
Skills
- Microsoft Word
- Microsoft Excel
- Data Entry
- Customer Service
- Intake Assessment
Timeline
Consumer Intake Specialist
Rise, Inc.
01.2018 - Current
Associate of Arts - Medical Billing And Codin
University of New Mexico
High School Diploma -
Ganado High School
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