Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Wilson

Hereford

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Cal Ranch. Skilled in POS system operations and known for exceptional work ethic and integrity. Demonstrated ability to improve team collaboration, leading to a 20% increase in repeat business. Specializes in conflict resolution and efficient cash handling, ensuring operational excellence.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

9
9
years of professional experience

Work History

Cashier

Cal Ranch
04.2022 - 06.2024

Cashier- Sales- Displays- Stocking

Bartender

The Watering Hole Tavern
01.2019 - 11.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Lottery Sales
  • Cooking

Cashier

Sunriver Resort
01.2015 - 11.2019

Cashier- Sales- Displays- Stocking

Cashier

SUBWAY®Restaurants
03.2016 - 11.2018
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.

Education

Diploma -

Aloha H.S
Aloha Oregon
06.1982

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Product restocking
  • Conflict resolution
  • POS system operations

Timeline

Cashier

Cal Ranch
04.2022 - 06.2024

Bartender

The Watering Hole Tavern
01.2019 - 11.2021

Cashier

SUBWAY®Restaurants
03.2016 - 11.2018

Cashier

Sunriver Resort
01.2015 - 11.2019

Diploma -

Aloha H.S
Rhonda Wilson