Ricardo Dominguez Galarza
Tolleson
Summary
Detail-oriented and proactive Field Service Engineer with over 4 years of experience in installing, maintaining, and troubleshooting precision metrology equipment. Dedicated to providing exceptional customer service and delivering high-quality solutions in a dynamic and challenging environment. Committed to continuous learning and collaborative teamwork to help achieve organizational goals and advance engineering practices. Seeking an opportunity to contribute technical expertise and contribute to team success.
Overview
6
6
years of professional experience
Work History
Level III Field Service Technician
Zeiss Industrial Quality Solutions
10.2020 - Current
- Perform on-site calibration and maintenance of coordinate measuring machines (CMM).
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Provide technical support to clients on proper use and maintenance of metrology equipment
- Document calibration results and maintain accurate records in compliance with ISO 10360 and other relevant standards
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Operated hand tools and power equipment according to company safety procedures.
Biostatistics Grader
Arizona State University, Tempe Campus
01.2019 - 05.2020
- Graded raw materials based on checklist of quality standards.
- Improved student performance by providing constructive feedback on assignments and tests.
- Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.
- Contributed to a positive learning environment by upholding academic integrity standards.
Education
Bachelor of Science - Biomedical Engineering
Arizona State University
05.2020
Skills
- Detail-oriented
- Technical expertise
- Exceptional customer service skills
- Preventative maintenance
- Troubleshooting
- Precision metrology equipment
- ISO 10360 calibrations
- UAWT
- Calypso
- MATLAB
- Heavy lifting
- Compliance with ISO standards
- Equipment Repair
- Tool management
- Vehicle maintenance
Projects/Research
Hardwired Automated Glucagon Patch Pump, 08/19, 05/20, Worked as a Project Manager in a group of four in the development of a virtual alpha prototype of an automated glucagon patch pump for treatment of severe hypoglycemia., Contributed to pump design by using SolidWorks and ran DOEs using the Simulation package, as represented in patent application #16851774.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Level III Field Service Technician
Zeiss Industrial Quality Solutions
10.2020 - Current
Biostatistics Grader
Arizona State University, Tempe Campus
01.2019 - 05.2020
Bachelor of Science - Biomedical Engineering
Arizona State University
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