Ricardo Galaz
Douglas
Summary
Dynamic professional with extensive experience at Southwest Irrigation LLC, excelling in data analysis and inventory management. Proven ability to enhance operational efficiency and foster collaborative environments. Adept at equipment maintenance and skilled in building strong customer relationships, ensuring exceptional service and support. Committed to achieving optimal performance in all tasks.
Overview
5
5
years of professional experience
Work History
Southwest Irrigation LLC
Flushing and Maintenance
Willcox
02.2024 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Equipment Operator
Field contractor
Willcox
06.2023 - 01.2024
- Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
- Assisted in loading and unloading of materials from trucks and trailers.
- Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
Harvester and Irrigation
The Pharm Willcox
Willcox
09.2021 - 06.2023
- Calibrated machine components to achieve optimal performance levels during operation.
- Operated portable pipes and ditch systems to irrigate soil.
- Inspected harvester equipment for defects or malfunctions before use.
Customer Service Representative
ACT Call Center
Douglas
12.2019 - 07.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
Education
High School Diploma -
Santa High School
Santa Ana, CA06-2002
Skills
- Data analysis
- Equipment maintenance
- Inventory management
- Machine operation
Timeline
Southwest Irrigation LLC
Flushing and Maintenance
02.2024 - Current
Equipment Operator
Field contractor
06.2023 - 01.2024
Harvester and Irrigation
The Pharm Willcox
09.2021 - 06.2023
Customer Service Representative
ACT Call Center
12.2019 - 07.2021
High School Diploma -
Santa High School