Ricardo Zepeda Villa
Phoenix
Summary
Experienced team member at the City of Scottsdale, excelling in customer service and problem-solving. Proven ability to create inclusive recreational programs and manage food bank operations. Skilled in food handling and data entry, with a strong commitment to safety and community engagement. Adaptable team player dedicated to enhancing operation efficiency, delivering high-quality service, and supporting team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreational Leader II
City of Scottsdale
10.2024 - Current
- Planned and facilitated recreational activities for diverse age groups.
- Supported morning operations at the Vista del Camino Food Bank by sorting donations, organizing inventory, preparing/distributing food, managing volunteers, and preparing the daily food box appointment schedule for staff and volunteers.
- Assisted with program planning, activity set-up, and daily center operations.
- Provided front desk coverage as needed at Vista del Camino and other City of Scottsdale centers, greeting visitors, answering phones, and supporting administrative processes.
- Ensured a safe, inclusive environment by monitoring activities, enforcing policies, and responding to participant needs.
Automotive Service Technician
Berge Toyota
04.2023 - 07.2024
- Performed routine maintenance and repairs, including but not limited to oil changes, brake pad replacements, tire rotations, and wheel alignments.
- Conducted full vehicle inspections and created detailed video reports for customers, highlighting findings and recommended maintenance.
- Completed MPI reports using dealership software, ensuring accurate documentation for service advisors and customer records.
- Conducted routine maintenance on various vehicle systems, ensuring optimal performance.
- Trained junior technicians in best practices and safety protocols.
Education
Plumbing
East Valley Institute of Technology
Mesa, AZ12-2024
Automotive Technologies
East Valley Institute of Technology
Mesa, AZ05-2024
Skills
- Food handling
- Computer Skills
- Customer service
- Flexible and adaptable
- Problem-solving
- Data entry
Certification
- Food Handler Certification - EXP 11/5/2027
Timeline
Recreational Leader II
City of Scottsdale
10.2024 - Current
Automotive Service Technician
Berge Toyota
04.2023 - 07.2024
Plumbing
East Valley Institute of Technology
Automotive Technologies
East Valley Institute of Technology