Karen Westphal
Phoenix,AZ
Summary
Dynamic Beauty Advisor with a proven track record at Brunello Cucinelli, Versace and Parfums de Marly excelling in client relationship building and event promotion. Enhanced sales through effective upselling and organized engaging in-store events, fostering customer loyalty and brand visibility. Skilled in product display and attentive to detail, driving increased customer engagement and satisfaction.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
EuroItaly Brunello Cucinelli
Phoenix
01.2024 - Current
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Guided customers in selecting fragrances that align with personal preferences and lifestyle choices.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Developed and maintained strong relationships with store management, sales associates, personal shoppers and stylist.
- Collaborated with management to implement promotional strategies that increased brand visibility.
- Organized in-store events to engage customers and promote new fragrance launches effectively.
Beauty Advisor
EuroItaly: Versace
Phoenix
01.2017 - Current
- Collaborated with management to implement promotional strategies that increased brand visibility.
- Organized in-store events to engage customers and promote new fragrance launches effectively.
- Monitored inventory levels, ensuring optimal stock availability for diverse customer needs.
- Guided customers in selecting fragrances that align with personal preferences and lifestyle choices.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Developed and maintained strong relationships with store management, sales associates, personal shoppers and stylists.
Beauty Advisor
Parfums De Marly
Phoenix, AZ
02.2021 - 04.2026
- Guided customers in selecting fragrances that align with personal preferences and lifestyle choices.
- Provided detailed product knowledge to enhance customer experiences and drive sales.
- Developed and maintained strong relationships with clients, fostering loyalty and repeat business
- Developed and maintained strong relationships with store management, sales associates, personal shoppers and stylist.
- Organized in-store events to engage customers and promote new fragrance launches effectively.
- Trained new team members on fragrance profiles, customer service techniques, and operational procedures.
Education
Bachelor of Science - Psychology
University of Arizona
Tucson, AZTimeline
Beauty Advisor
EuroItaly Brunello Cucinelli
01.2024 - Current
Beauty Advisor
Parfums De Marly
02.2021 - 04.2026
Beauty Advisor
EuroItaly: Versace
01.2017 - Current
Bachelor of Science - Psychology
University of Arizona