Richard Chavez
Glendale
Summary
Dynamic professional with experience at the Department of Child Safety, skilled in records management and effective communication. Proven ability to enhance client relationships and train new staff, contributing to improved operational efficiency. Skilled at teamwork and time management, consistently delivering tailored solutions to meet diverse needs.
Overview
6
6
years of professional experience
Work History
Case Aide
Department of Child Safety (State of Arizona)
03.2022 - Current
- Conducted and documented parenting time visits between families to ensure child safety.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Provided training for new staff on case documentation procedures and departmental policies for improved efficiency.
Sales Associate / Department Supervisor
The Home Depot
04.2020 - 10.2021
- Enhanced customer satisfaction by providing tailored product recommendations and personalized service.
- Managed inventory levels, ensuring availability of popular items and minimizing stock discrepancies.
- Collaborated with team members to develop effective sales strategies that increased overall store performance.
- Trained new associates on customer engagement techniques and store policies to ensure consistency in service delivery.
Education
Associate of Arts - Social And Behavioral Studies
Riverside City College
Riverside, CA06-2020
Associate of Science - Graphic Design And Printing
Riverside City College
Riverside, CA06-2020
Skills
- Professional boundaries
- Records management
- Teamwork and collaboration
- Time management
- Verbal and written communication
- Microsoft office
Accomplishments
- Home Depot (Presidential Award)- Awarded by Senior Vice President of Operations, Haydn Chilcott for exceeding expectations as a Department Supervisor and for providing great customer service daily.
- Department of Child Safety (Case Aide of the Quarter x3)- In recognition of exemplary service, dedication, and commitment to the Pinnacle Peak Section.
Timeline
Case Aide
Department of Child Safety (State of Arizona)
03.2022 - Current
Sales Associate / Department Supervisor
The Home Depot
04.2020 - 10.2021
Associate of Arts - Social And Behavioral Studies
Riverside City College
Associate of Science - Graphic Design And Printing
Riverside City College