Richard MacLachlan
Gilbert,AZ
Summary
Experienced leader with strong background in strategic planning and operational management. Skilled in team collaboration, driving results, and adapting to changing needs. Expertise in staff development, budget oversight, and process improvement. Known for reliability and fostering cohesive work environment.
Overview
14
14
years of professional experience
Work History
Area Director
Jersey Mike's Franchise Systems, INC
02.2015 - Current
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Optimized resource allocation to maximize profits while maintaining high-quality standards for products and services.
- Promoted a culture of excellence by fostering strong teams focused on delivering exceptional results in all aspects of operations.
- Enhanced employee satisfaction with regular performance reviews, mentoring programs, and team-building events.
Operations Director
Jersey Mike's Sub's
01.2011 - 02.2015
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
- Collaborated with executives to develop and execute strategic business plans.
- Led, supervised and provided strategic direction for workforce of 125 employees.
Skills
- Staff training and development
- Team management
- Operations management
- Technical skills
- Multi-unit management
- Operational efficiency
- Task delegation
- Quality control
- Inventory control
- Project management
- Sales tracking
- Equipment inspection
Timeline
Area Director
Jersey Mike's Franchise Systems, INC
02.2015 - Current
Operations Director
Jersey Mike's Sub's
01.2011 - 02.2015
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