Summary
Overview
Work History
Education
Skills
Affiliations
References
Education and Training
Timeline
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Richard Marquart Jr.

Glendale

Summary

Exhibits exceptional interpersonal skills, fostering positive relationships with customers and enhancing overall service quality. Recognized as a dedicated team player, willing to engage in physically demanding tasks while ensuring compliance with safety regulations. Maintains vigilance in security practices to protect both customers and staff. Strong work ethic and reliability in high-pressure situations.

Overview

4
4
years of professional experience

Work History

Fishing Outfitter

Bass Pro Shops Outdoor World
04.2025 - Current
  • Guided customers in selecting appropriate outdoor gear based on individual needs and preferences.
  • Maintained inventory accuracy through regular stock checks and efficient replenishment processes.
  • assisted in training new staff on product knowledge and customer service best methods.
  • Developed engaging displays to enhance product visibility and drive customer interest.
  • Collaborated with team members to streamline the sales process, improving overall efficiency.
  • Provided expert advice on equipment usage and safety protocols for outdoor activities.
  • Resolved customer inquiries and issues swiftly, ensuring high satisfaction levels.
  • Supported visual merchandising efforts by dressing mannequins, arranging window displays, and following company guidelines for product presentation.
  • Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
  • Maintained a well-organized and clean store environment, ensuring a positive shopping experience for customers.
  • Assisted customers with product selection, offering expert advice on sizing, fit, and style options.
  • Developed strong relationships with repeat customers through attentive service and tailored outfit suggestions.
  • Handled incoming shipments of merchandise by unpacking boxes, verifying contents against invoices, and organizing items on the sales floor or in storage areas as necessary.
  • Provided exceptional customer service during high-volume periods such as holidays or sales events while maintaining a calm demeanor under pressure.
  • Operated cash register to complete cash, check and credit card transactions.
  • Selected, recommended and located merchandise based on customer needs and desires.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sam’s Club Baker/Food Packager

Sam’s club
06.2023 - Current
  • Labeled packages with appropriate information such as weight and destination.
  • Loaded packages onto pallets according to delivery instructions provided by customers.
  • Assembled boxes, containers and other packaging materials according to specifications.
  • Needed to be excellent with customers.
  • Cleaned every inch of the bakery every single night.
  • Need to be a quick thinker and be able to handle lots of stress is situations.

Cashier

Taco Bell
08.2021 - 03.2023
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Cleaned anything expected to be cleaned.
  • Preformed trash duties.
  • Needed to handle the window by yourself no matter the stress.

Education

Some College (No Degree) - Fire Science

Coconino Community College
Flagstaff, AZ

High School Diploma -

Flagstaff High School
Flagstaff, AZ
05-2023

Skills

  • Customer support strategies
  • Time efficiency
  • Teamwork and collaboration
  • Stress control techniques
  • Communication proficiency
  • Hand tool skills
  • Pallet jack operation
  • Multitasking skills

Affiliations

  • Book worm
  • Technology
  • Fisherman
  • Stock enthuseist

References

References available upon request.

Education and Training

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Timeline

Fishing Outfitter

Bass Pro Shops Outdoor World
04.2025 - Current

Sam’s Club Baker/Food Packager

Sam’s club
06.2023 - Current

Cashier

Taco Bell
08.2021 - 03.2023

Some College (No Degree) - Fire Science

Coconino Community College

High School Diploma -

Flagstaff High School

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Richard Marquart Jr.