Richard Mitchell
Forklift Mechanic
Surprise,AZ
Summary
Dynamic technical professional with a robust background in support and leadership within parts and shop departments. Expertise in diagnosing and resolving mechanical issues ensures optimal vehicle reliability and enhances customer safety. A strong commitment to teamwork and adaptability drives consistent success in meeting evolving demands, leveraging advanced diagnostic tools and techniques to deliver exceptional results. Proven track record of fostering a collaborative environment that empowers personnel to excel.
Overview
26
26
years of professional experience
4
4
Certifications
Work History
Master Technician
Naumann Hobbs Material Handling
Phoenix, AZ
05.2025 - Current
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
Field Service Technician
Wiese Material Handling
Kansas City, Missouri
08.2010 - 05.2025
- Established a reputation as a reliable service provider, resulting in an increased number of referrals from satisfied clients.
- Continuously updated technical expertise through training and professional development opportunities.
- Managed work orders efficiently, ensuring proper documentation and accurate billing practices.
- Mitigated risks associated with device mishandling or misuse by providing customers with clear instructions for proper care and maintenance.
- Mentored junior technicians, fostering a supportive learning environment for skill development in the workplace.
Parts Analyst
NAPA Auto Parts
Odessa, MO
06.2018 - 12.2021
- Maintain inventory by completing cycle counts
- Timely check in of ordered parts
- Provide technical assistance to employees and customers
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Evaluated customer needs and feedback to drive product and service improvements.
Fuels Distribution Operator
KBR Inc
Houston, TX
01.2009 - 05.2010
- Reduced spill incidents by implementing strict safety protocols and conducting regular inspections of equipment.
- Enhanced overall facility safety by conducting regular audits of equipment, identifying potential hazards, and recommending corrective actions to management.
- Assisted in training new employees on proper techniques, safety procedures, and best practices for fuels distribution operations.
- Maintained accurate documentation of all actions taken during shifts, ensuring regulatory compliance and seamless handoff between operators.
Fuels Distribution Supervisor
USAF
Anchorage, Alaska
07.2000 - 11.2009
- Completed Airman Leadership School
- Contributed significantly towards emergency response plans, ensuring the uninterrupted availability of fuel supplies during crises.
- Enhanced fuel distribution efficiency by implementing new inventory management systems and procedures.
- Managed the procurement of fuel supplies from various suppliers, negotiating favorable contracts for cost savings and consistent supply.
- Collaborated closely with other departments such as maintenance teams to address any issues impacting the safe distribution of fuels promptly.
- Successfully maintained and updated documentation related to fuels distribution, including safety data sheets, permits, and certifications.
- Oversaw the accurate tracking and reporting of fuel inventories, ensuring proper adherence to regulatory requirements.
Education
High School Diploma -
Blue Springs South High School
Blue Springs, MO05.2000
Skills
Strong communication skills
Certification
MLA Certified Trainer
Timeline
MLA Certified Trainer
11-2025
Master Technician
Naumann Hobbs Material Handling
05.2025 - Current
MLA Master IC Tech
09-2019
Parts Analyst
NAPA Auto Parts
06.2018 - 12.2021
MLA Master Electric Tech
05-2017
Field Service Technician
Wiese Material Handling
08.2010 - 05.2025
Fuels Distribution Operator
KBR Inc
01.2009 - 05.2010
Airman Leadership School
08-2003
Fuels Distribution Supervisor
USAF
07.2000 - 11.2009
High School Diploma -
Blue Springs South High School