Richard Mitchell
Forklift Mechanic
Surprise,AZ
Summary
Dynamic technical professional with a robust background in support and leadership within parts and shop departments. Expertise in diagnosing and resolving mechanical issues ensures optimal vehicle reliability and enhances customer safety. A strong commitment to teamwork and adaptability drives consistent success in meeting evolving demands, leveraging advanced diagnostic tools and techniques to deliver exceptional results. Proven track record of fostering a collaborative environment that empowers personnel to excel.
Overview
26
26
years of professional experience
4
4
Certifications
Work History
Master Technician
Naumann Hobbs Material Handling
Phoenix, AZ
05.2025 - Current
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
Field Service Technician
Wiese Material Handling
Kansas City, Missouri
08.2010 - 05.2025
- Established a reputation as a reliable service provider, resulting in an increased number of referrals from satisfied clients.
- Continuously updated technical expertise through training and professional development opportunities.
- Managed work orders efficiently, ensuring proper documentation and accurate billing practices.
- Mitigated risks associated with device mishandling or misuse by providing customers with clear instructions for proper care and maintenance.
- Mentored junior technicians, fostering a supportive learning environment for skill development in the workplace.
Parts Analyst
NAPA Auto Parts
Odessa, MO
06.2018 - 12.2021
- Maintain inventory by completing cycle counts
- Timely check in of ordered parts
- Provide technical assistance to employees and customers
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Evaluated customer needs and feedback to drive product and service improvements.
Fuels Distribution Operator
KBR Inc
Houston, TX
01.2009 - 05.2010
- Reduced spill incidents by implementing strict safety protocols and conducting regular inspections of equipment.
- Enhanced overall facility safety by conducting regular audits of equipment, identifying potential hazards, and recommending corrective actions to management.
- Assisted in training new employees on proper techniques, safety procedures, and best practices for fuels distribution operations.
- Maintained accurate documentation of all actions taken during shifts, ensuring regulatory compliance and seamless handoff between operators.
Fuels Distribution Supervisor
USAF
Anchorage, Alaska
07.2000 - 11.2009
- Completed Airman Leadership School
- Contributed significantly towards emergency response plans, ensuring the uninterrupted availability of fuel supplies during crises.
- Enhanced fuel distribution efficiency by implementing new inventory management systems and procedures.
- Managed the procurement of fuel supplies from various suppliers, negotiating favorable contracts for cost savings and consistent supply.
- Collaborated closely with other departments such as maintenance teams to address any issues impacting the safe distribution of fuels promptly.
- Successfully maintained and updated documentation related to fuels distribution, including safety data sheets, permits, and certifications.
- Oversaw the accurate tracking and reporting of fuel inventories, ensuring proper adherence to regulatory requirements.
Education
High School Diploma -
Blue Springs South High School
Blue Springs, MO05.2000
Skills
Strong communication skills
Preventative maintenance planning
Team leadership experience
Advanced troubleshooting
Electrical experience
Training and mentoring experience
Certification
MLA Certified Trainer
Timeline
MLA Certified Trainer
11-2025
Master Technician
Naumann Hobbs Material Handling
05.2025 - Current
MLA Master IC Tech
09-2019
Parts Analyst
NAPA Auto Parts
06.2018 - 12.2021
MLA Master Electric Tech
05-2017
Field Service Technician
Wiese Material Handling
08.2010 - 05.2025
Fuels Distribution Operator
KBR Inc
01.2009 - 05.2010
Airman Leadership School
08-2003
Fuels Distribution Supervisor
USAF
07.2000 - 11.2009
High School Diploma -
Blue Springs South High School