Summary
Overview
Work History
Education
Skills
Timeline
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Richard Osbjornsen

7759 E Bravo Lane

Summary

Experienced Lumber Sales Associate with extensive expertise in wood products and market dynamics. Demonstrated ability to enhance customer satisfaction through tailored product recommendations and strong relationship-building skills. Achieved significant sales growth by leveraging persuasive communication and understanding client needs. Recognized for promoting teamwork and maintaining a positive workplace culture.

Overview

32
32
years of professional experience

Work History

Product Manager

Wine Valley Siding Supply
Bothell
01.2016 - 07.2021
  • Managed product ordering for Wine Valley to maintain optimal inventory levels.
  • Generated weekly inventory reports to assess stock needs and order requirements.
  • Collaborated with suppliers to secure timely delivery of quality materials and components.
  • Formulated pricing strategies informed by competitor analysis and market positioning.

Inside Sales

Wine Valley Siding Supply
Bothell
01.2011 - 07.2021
  • Oversaw operations for Side Pro, Wine Valley's leading customer.
  • Facilitated cold calls and managed walk-in customers effectively.
  • Handled incoming phone calls to enhance customer engagement.

Sales Associate

NW Siding & Prefinishing
Bothell
01.1996 - 01.2011
  • Initiated outside sales career as sales support in 1996, advancing to sales associate within six months.
  • Secured key accounts with Murray Franklyn, The Burnsteads, and Rudd Development.
  • Achieved top salesperson status by 2010 through consistent performance and relationship building.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Prefinish Line & Yard Talley Man

Chaussee Siding Co. (now Wine Valley)
Bothell
09.1989 - 01.1996

Education

High School Diploma -

Meadowdale High School
Lynnwood, WA
06-1988

Skills

  • Product knowledge and pricing strategy
  • Customer service and relationship building
  • Order processing and sales reporting
  • Market analysis and problem solving
  • Conflict resolution and lumber grading
  • Construction terminology and home construction

Timeline

Product Manager

Wine Valley Siding Supply
01.2016 - 07.2021

Inside Sales

Wine Valley Siding Supply
01.2011 - 07.2021

Sales Associate

NW Siding & Prefinishing
01.1996 - 01.2011

Prefinish Line & Yard Talley Man

Chaussee Siding Co. (now Wine Valley)
09.1989 - 01.1996

High School Diploma -

Meadowdale High School

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Richard Osbjornsen