Richard Zebrowski
Eloy
Summary
Dedicated professional with strong customer service skills and attention to detail. Experienced in delivering exceptional service and training staff, ensuring a positive experience for all guests.
Results-driven food service expert with a proven ability to train new staff and maintain high standards of quality. Skilled in time management and adaptability, consistently contributing to successful event delivery and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Airport Cafe Food Service and Barista
Aviano RDM Airport
10.2022 - 02.2026
- Prepared high-quality espresso beverages and specialty drinks, ensuring consistent flavor profiles.
- Operated point-of-sale systems, accurately processing customer transactions and managing cash flow.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Convention Center Banquet Food Service
Riverhouse Resort
07.2010 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Event Server and Set up
Brasada Ranch Resort
07.2020 - 09.2024
- Delivered exceptional service to guests during events, ensuring a memorable experience.
- Coordinated food and beverage service for large-scale functions, maintaining high standards of quality.
- Collaborated with event planners to execute tailored setups and layouts for diverse occasions.
- Trained new staff on service protocols and best practices for efficient workflow during events.
Education
Associate of Science - Business Administration
Adelphi University
Garden City, NYSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Accomplishments
- Won Employee of the Year in 2019.
Timeline
Airport Cafe Food Service and Barista
Aviano RDM Airport
10.2022 - 02.2026
Event Server and Set up
Brasada Ranch Resort
07.2020 - 09.2024
Convention Center Banquet Food Service
Riverhouse Resort
07.2010 - 06.2025
Associate of Science - Business Administration
Adelphi University
Employee of the Year Riverhouse Resort 2019
Awarded 2019 Employee of the Year, selected from 225 staff members. Achieved highest evaluation scores, perfect attendance and consistent team leader.