Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricky Combs

White Hills

Summary

Dynamic technician with extensive experience at DIRECTV, excelling in troubleshooting and installation. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in preventive maintenance and quality control, consistently improving operational efficiency and safety standards in high-pressure environments. Committed to delivering exceptional service and fostering team collaboration.

Overview

43
43
years of professional experience

Work History

Premise Technician/Field Technician Satellite Installer

DIRECTV
01.2012 - 05.2025
  • Assisted in troubleshooting and repairing equipment to enhance operational efficiency.
  • Learned and applied safety protocols to maintain a secure work environment.
  • Operated diagnostic tools to identify issues and support maintenance tasks.
  • Collaborated with team members to streamline workflow processes and improve productivity.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Low Voltage Technician

Uinta Network Services
02.2005 - 12.2011
  • Installed, terminated, and maintained low voltage systems including fire alarms, security cameras, and access control.
  • Conducted troubleshooting and repairs on various low voltage equipment to ensure optimal functionality.
  • Collaborated with project managers to coordinate installation schedules and site requirements for projects.
  • Trained junior technicians on best practices in system installations and safety protocols.
  • Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.

M1A1 Abrams Tank Systems Mechanic

U.S. Army Active Duty
12.1981 - 11.2004
  • Diagnosed and repaired mechanical issues on diverse military vehicles and equipment.
  • Conducted preventive maintenance checks to ensure operational readiness of fleet vehicles.
  • Oversaw workflow processes for repair and maintenance tasks, improving efficiency and safety standards.
  • Trained junior mechanics on troubleshooting techniques and proper use of tools and equipment.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Oversaw daily maintenance operations ensuring optimal functionality of equipment and facilities.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.

Education

No Degree - General Studies

Central Texas College
Killeen, TX

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Preventive Maintenance
  • Customer interaction

Timeline

Premise Technician/Field Technician Satellite Installer

DIRECTV
01.2012 - 05.2025

Low Voltage Technician

Uinta Network Services
02.2005 - 12.2011

M1A1 Abrams Tank Systems Mechanic

U.S. Army Active Duty
12.1981 - 11.2004

No Degree - General Studies

Central Texas College
Ricky Combs