Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rita MAATOUK

Rita MAATOUK

Scottsdale

Summary

Experienced pharmacist with a demonstrated history of working in retail pharmacy. Goal driven and well-versed in training and managing employees to provide exceptional workflow. Well proven to collaborate with patients and healthcare team to address root causes of medical issues. Proficient in data entry and verification. Highly organized and capable of multitasking and working in a fast-paced environment.

Skilled in Dermatology and Cosmetology, Pregnancy and Nutrition.

Able to provide strong healthcare services and have excellent communication skills.

Detail-oriented, enthusiastic and eager to learn in any setting. Completed the pharmacy degree with a doctor of pharmacy PharmD in an ACPE- accredited university. Licensed in Arizona.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Pharmacy Manager

CVS Pharmacy
01.2022 - Current
  • Managed pharmacy inventory for optimal product availability and reduced waste.
  • Coordinated with healthcare professionals to ensure accurate medication therapy and improved patient outcomes.
  • Optimized workflow processes, resulting in increased efficiency and reduced wait times for customers.
  • Developed a strong team through effective recruitment, training, and performance management strategies.
  • Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
  • Enhanced patient care by providing personalized medication recommendations based on individual needs and preferences.
  • Reduced medication errors by conducting thorough quality assurance checks on all prescriptions filled.
  • Educated patients about proper medication usage, storage, disposal, and safety practices to minimize potential risks or adverse effects.
  • Maximized employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
  • Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

PHARMACY OWNER

Pharmacie Maatouk
10.2018 - Current
  • Streamlined pharmacy operations for increased efficiency and improved service quality.
  • Implemented innovative marketing strategies to increase awareness of the pharmacy''s services and offerings.
  • Established a welcoming atmosphere within the pharmacy, promoting accessibility and approachability among patients.
  • Collaborated with healthcare providers to develop comprehensive treatment plans tailored to individual patient needs.
  • Evaluated employee performance regularly, offering constructive feedback and guidance for improvement opportunities.
  • Achieved growth in sales by implementing targeted promotional campaigns that focused on high-demand products.
  • Increased repeat business from satisfied customers through attentive service delivery.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

PHARMACIST

Pharmacie 2000
10.2015 - 11.2017
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Streamlined pharmacy operations by implementing efficient inventory management systems and reducing medication errors.
  • Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.

Education

Doctor of Pharmacy -

Lebanese American University

Bachelor of Science - Pharmacy

Lebanese American University
Jbeil, Lebanon
06.2014

Skills

  • Pharmacy Records Management
  • Quality Assurance
  • Staff Management
  • Patient Safety and Education
  • Regulatory Requirements
  • Drug Utilization Review
  • Inventory and Restocking
  • Retail Management
  • Microsoft Office
  • SoftPharm
  • RxNET

Certification

  • August 2020 Introduction to Reproduction, Northwester University
  • June 2020 Dermatology: Trip to Skin, Novosibrik State University
  • April 2020 Vital Signs: Understanding What the Body is telling us, University of Pennsylvania
  • January 2019 Nutrition and Lifestyle in Pregnancy, LMU
  • Pharmacy- Based Immunization Delivery American Pharmacist Association
  • June 2014 BLS for Healthcare Providers Course- American Heart Association

Languages

Arabic
Native or Bilingual
French
Full Professional
English
Full Professional

Timeline

Retail Pharmacy Manager

CVS Pharmacy
01.2022 - Current

PHARMACY OWNER

Pharmacie Maatouk
10.2018 - Current

PHARMACIST

Pharmacie 2000
10.2015 - 11.2017

Doctor of Pharmacy -

Lebanese American University

Bachelor of Science - Pharmacy

Lebanese American University

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Rita MAATOUK