Summary
Overview
Work History
Education
Skills
Timeline
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Ritika Shah

Phoenix

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

4
4
years of professional experience

Work History

Receptionist (Summer Seasonal Position)

Jet Action Rentals
05.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Hockey Coach

Arizona Kachinas
05.2020 - Current
  • Established a strong, cohesive team culture by fostering open communication and promoting teamwork among players.
  • Promoted sportsmanship among players by modeling respectful behavior toward opponents and officials at all times.
  • Increased player skill levels through individual coaching sessions tailored to their strengths and weaknesses.

Broista (Barista)

Dutch Bros
09.2022 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Bachelor of Psychology - Psychology

Grand Canyon University
Phoenix, AZ
05.2025

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Verbal and written communication

Timeline

Broista (Barista)

Dutch Bros
09.2022 - 05.2024

Receptionist (Summer Seasonal Position)

Jet Action Rentals
05.2022 - Current

Hockey Coach

Arizona Kachinas
05.2020 - Current

Bachelor of Psychology - Psychology

Grand Canyon University

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Ritika Shah