Robert Baker
Glendale
Summary
Dynamic achiever with a proven track record at Cintas and Five Guys, specializing in customer service and training. Excelled in relationship building, boosting sales through strategic upselling, and enhancing team performance. Recognized as General Manager of the Year 2019 and a consistent Summit Club member in 2024, demonstrating unparalleled multi-tasking and coaching abilities.
Overview
14
14
years of professional experience
Work History
Service Sales Representative
Cintas
09.2021 - Current
- Fanatical focus on building strong lasting relationships with customers while increasing sales and identifying new revenue opportunities.
- Upselling additional products and services to maximize value.
- Certified Route Trainer: 03/07/2022.
- Peak winner FY 2022.
- Summit Club Q1 2024, Summit Club Q2 2024
District Training Operations Manager
Five Guys Burger And Fries
02.2011 - 09.2021
- Supervised General Managers and kept employees compliant with company policies and procedures.
- Cross-trained existing employees to maximize team agility and performance.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Carefully interviewed, selected, trained, and supervised staff.
- General Manager of the year 2019.
Education
GED -
Willow Canyon
Surprise, AZ06-2010
Skills
- Customer service
- Efficient multi-tasker
- Training and coaching
- Relationship building
Timeline
Service Sales Representative
Cintas
09.2021 - Current
District Training Operations Manager
Five Guys Burger And Fries
02.2011 - 09.2021
GED -
Willow Canyon
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