Robert Bevins

As a dispensary agent, my job is to greet, assist, and or educate customers on product and deliver an enjoyable experience for all guests that visit. Some specific tasks I focus on are

• Informing clients of policies and procedures.
• Maintaining accurate records of client communications, transactions, and allotment amounts within the system.
• Documenting and increasing daily sales goals and estimates.
• Delivering exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

As a host and server my job was to greet guests with a positive attitude and offer a welcoming experience to the restaurant. I would enforce my abilities of

• Handling high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answering customer questions about hours, seating, and menu information.
• Taking reservations and to-go orders by phone, answering customer questions, and informing of accurate wait times.
• Enhancing customer satisfaction by promptly greeting and seating guests upon arrival.

As a bookseller my job was to upkeep a vast inventory of many different genres and types of books and products. My tasks also included

• Managing cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
• Collaborating with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
• Maintainng an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
• Maximizing store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.