Robert Diel
Tucson,AZ
Summary
Dedicated and diligent student with a strong background in operations and customer service. Thrives in collaborative team environments, constantly seeking opportunities to learn and grow. Known for meticulous attention to detail and exceptional observational skills, ensuring tasks are completed with precision. Adept at effective communication, fostering positive relationships with colleagues and customers alike. Demonstrates a genuine passion for efficiency and optimization, consistently striving to improve processes and achieve optimal outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Intern
Children's Postinfectious Autoimmune Encephalopathy Center of Excellence
01.2024 - Current
- Observed physicians at the CPAE Center for Excellence, gaining valuable insights into clinical practices and patient care strategies
- Designed and implemented a patient education program by creating take-home bags containing informative materials about PANS/PANDAS, enhancing patients' understanding of their health
- Expanded knowledge of PANS/PANDAS through extensive reading of relevant literature
Patient Care Ambassador
Banner University Medical Center
09.2023 - Current
- Provided comfort and support to patients and their families by offering companionship and listening empathetically to their concerns
- Demonstrated strong communication and interpersonal skills while interacting with patients, families, and healthcare professionals in a compassionate and respectful manner
- Managed inventory levels by accurately stocking hospital supplies, ensuring availability for medical staff and contributing to efficient patient care delivery
Operations Manager/Swim Instructor
Drumlins Country Club
07.2019 - Current
- Provided swim instruction to over 300 patrons, catering to diverse skill levels from beginners to competitive swim team members
- Ensured strict adherence to safety regulations to guarantee the well-being of all guests
- Managed financial records and operations for the pool facility
- Seasonal: May-September Annually
Education
Bachelor of Science - Physiology And Medical Sciences, Health And Human Values
University of Arizona W.A. Franke Honors College
Tucson, AZ05-2026
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Fusion 360
- CPR
- First Aid
- Record preparation
- Database entry
Certification
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid, American Red Cross, 2023
- HIPAA Annual Certification, University of Arizona, 2024
- Biomedical Research Investigators, CITI, 2024
Timeline
Student Intern
Children's Postinfectious Autoimmune Encephalopathy Center of Excellence
01.2024 - Current
Patient Care Ambassador
Banner University Medical Center
09.2023 - Current
Operations Manager/Swim Instructor
Drumlins Country Club
07.2019 - Current
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid, American Red Cross, 2023
- HIPAA Annual Certification, University of Arizona, 2024
- Biomedical Research Investigators, CITI, 2024
Bachelor of Science - Physiology And Medical Sciences, Health And Human Values
University of Arizona W.A. Franke Honors College
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