Robert Dusterhoft
tempe
Summary
Dynamic professional with a proven track record in sales proficiency and relationship building, notably at Aflac. Always paid close attention to detail and customer satisfaction. Skilled in cash handling and customer service, demonstrating adaptability and effective communication. Achieved significant sales growth through strategic upselling and team collaboration.
Overview
3
3
years of professional experience
Work History
Field Insurance Producer
Aflac
05.2024 - Current
- Went business to business to identify new prospects and set meetings
- Adhered to all regulations for insurance sales.
- Worked in high-volume, competitive sales environment.
- Met with employees and employers to discuss needs.
- Set up policies and completed all documentation.
Account Executive
Dish Network
08.2023 - 04.2024
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
Server
Sheraton Hotels & Resorts Wild Horse Pass
02.2023 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided excellent customer service, took orders accurately, and delivered food promptly.
Server
Zinburger
07.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Server
Black Bear Diner
12.2021 - 07.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers.
Education
Associate of Science - Business Communication
Inver Hills Community College
Inver Grove Heights, MN06-2023
Skills
- Sales proficiency
- Relationship building
- Time management
- Organizational skills
- Upselling
- Customer service
- Cash handling
- Adaptability
- Communication
- Detail-oriented
- Problem-solving
- Teamwork
Timeline
Field Insurance Producer
Aflac
05.2024 - Current
Account Executive
Dish Network
08.2023 - 04.2024
Server
Sheraton Hotels & Resorts Wild Horse Pass
02.2023 - 08.2023
Server
Zinburger
07.2022 - 02.2023
Server
Black Bear Diner
12.2021 - 07.2022
Associate of Science - Business Communication
Inver Hills Community College
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