Robert Garza
Tucson
Summary
Dynamic Police Lieutenant with a proven track record at the City of Tucson, skilled in community-oriented policing and team leadership. Successfully established performance standards, enhancing accountability and morale among officers. Expert in budget management and suspect identification, fostering strong community relations while ensuring mission security compliance.
Overview
33
33
years of professional experience
Work History
Police Lieutenant
City Of Tucson, Arizona
12.2000 - 01.2024
- Established and enforced employee performance policies.
- Audited inventory of safety equipment and weapons for mission security compliance.
- Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
- Maintained accountability and streamlined oversight of more than $[Amount] in equipment and supplies.
- Delivered staff training on combat readiness strategies while working to enhance morale and support overall welfare.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
Optometry Technician
Dr. Robert H. Mulgrew and Associates
08.1995 - 09.2000
- Maintained and updated electronic patient files, complying with confidentiality regulations such as [Area of certification].
- Trained first-time contact wearers on insertion and removal of lenses.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Enhanced patient experience by delivering exceptional customer service and addressing concerns.
Tour Guide
Biosphere 2
07.1991 - 08.1996
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Education
Cellular And Molecular Biology
University of Arizona
Tucson, AZ05-1999
Skills
- Suspect identification
- Laws and ordinances
- Workload balancing
- Team management
- Multicultural sensitivity
- Community relations
- Community oriented policing
- Budget management
- Personnel supervision
- Team leadership
Languages
Spanish
Limited Working
Timeline
Police Lieutenant
City Of Tucson, Arizona
12.2000 - 01.2024
Optometry Technician
Dr. Robert H. Mulgrew and Associates
08.1995 - 09.2000
Tour Guide
Biosphere 2
07.1991 - 08.1996
Cellular And Molecular Biology
University of Arizona
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