Summary
Overview
Work History
Education
Skills
Timeline
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Robert Marquez

Phoenix

Summary

Proven expertise in safety and workflow management, demonstrated through mentoring roles at Amazon and enhancing customer satisfaction at Dunkin Donuts. Excelled in assignment delegation and management support, significantly improving process efficiency and workplace safety. Skilled in balancing multiple responsibilities, ensuring optimal staffing levels, and driving business growth through strategic problem-solving and team development.

Overview

3
3
years of professional experience

Work History

Process Assistant

Amazon
05.2023 - 11.2024
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Store Associate

Dunkin Donuts
02.2022 - 03.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

Music Theory And Composition - Music Business

Conservatory of Recording Arts And Sciences
Mesa
02.2021

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support

Timeline

Process Assistant

Amazon
05.2023 - 11.2024

Store Associate

Dunkin Donuts
02.2022 - 03.2023

Music Theory And Composition - Music Business

Conservatory of Recording Arts And Sciences

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Robert Marquez