Robert Porter
phoenix
Summary
Accomplished Team Leader, Manager and Sales Professional, with demonstrated achievement in the nonprofit, education and pharmaceutical industries: positive, confident, and entrepreneurial minded with excellent communication and presentation abilities. Organized, focused and driven to exceed benchmarks and expectations by achieving tangible results.
Overview
22
22
years of professional experience
Work History
Operations Manager
Thrive DX
06.2020 - Current
- Lead East Coast Student Operations Team
- Manage all aspects of student life cycle to program start and completion
- Work with students, helping them with all technical issues.
- Train and Develop Team Members
- Consistently Exceeds Expectations
Assistant Director of Admissions
Independence University
05.2018 - 06.2020
- Manage a Team of Admissions Consultants
- Responsible For Admissions Growth
- Train and Develop Team Members
- Consistently Exceeds Expectation
National Admissions Advisor/Team Lead
Colorado Technical University
09.2016 - 07.2018
- Successful Execution of KPIs
- Worked on Development of Training and Sales Materials
- Mentored new Admissions Advisors during their initial training
- Lead team huddles and trainings
Executive Director/Founder/Trainer
Sports Kidz
06.2005 - 09.2016
- Responsible for New Business Development
- Expert in Customer Acquisition
- Created and Implemented Pull Through Strategies
Institutional Manager
Bristol-Myers Squibb Neuroscience Division
07.2003 - 06.2005
- Collaborated to achieve in Federal, State contracts
- Managed $95 million in business
- Worked with team members to create pull-through strategies
- Established rapport with key clients to grow business in key accounts
- Collaborated with team members in district on account coverage and resource allocation
- Created and implemented business strategies
Education
Bachelor of Science - Business Administration
The Master’s University
Valencia, CAMasters level courses - Management and Organizational Leadership
Colorado Technical University and Northcentral University
Skills
- Operations Management
- Delegation
- KPI tracking
- Customer retention
- Unsurpassed work ethic
- Program development
- Project management
- Problem-solving
- Team leadership
- Customer service
- Operational efficiency
- Decision-making
Training
- Train the Trainer
- SDI interviewing
- COACH
Timeline
Operations Manager
Thrive DX
06.2020 - Current
Assistant Director of Admissions
Independence University
05.2018 - 06.2020
National Admissions Advisor/Team Lead
Colorado Technical University
09.2016 - 07.2018
Executive Director/Founder/Trainer
Sports Kidz
06.2005 - 09.2016
Institutional Manager
Bristol-Myers Squibb Neuroscience Division
07.2003 - 06.2005
Masters level courses - Management and Organizational Leadership
Colorado Technical University and Northcentral University
Bachelor of Science - Business Administration
The Master’s University
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