Robert Reyes
Yuma
Summary
Dynamic Assistant Store Team Leader with extensive experience in training teams and enforcing policies. Expert in promotional planning and customer service, consistently achieving high satisfaction levels and operational efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Store Team Leader
Bashas' Food City
12.2001 - Current
- Led daily operations to ensure efficient store functioning and optimal customer service.
- Trained and mentored team members new and present on best practices and company policies daily.
- Implemented inventory procedures to enhance stock accuracy and availability for customers. Kept shrink a focus to help achieve this. Using Full Court Press.
- Developed promotional displays to increase product visibility and drive sales growth.
- Oversaw compliance with health and safety regulations, ensuring a safe shopping environment. A food safety manager for over 20 years.
- Maintained a clean, safe, and organized store environment for both employees and customers daily.
- Provided exceptional customer service throughout 24 years of service by listening, providing quick problem solving skills, and communicating with customers. Addressing customer complaints promptly, resolving issues effectively and maintaining high levels of customer satisfaction and return.
- Maintained exceptional knowledge of departments to help customers quickly locate products and merchandise. always suggestive selling using my own personal experiences by trying new products and cooking using these products.
Education
High School Diploma -
Yuma High
Yuma, AZ05-2004
Skills
- Store operations (all)
- Health and safety
- Task delegation
- Policy enforcement
- Merchandise display
- Promotional planning
- Employee scheduling
Accomplishments
2001 southern division pack off champion
Certification
Food Safety Manager - (2004-current)
Forklift Certified - (2004 - current)
Timeline
Assistant Store Team Leader
Bashas' Food City
12.2001 - Current
High School Diploma -
Yuma High