Robert Thomasson

Hired to take over P4 desk, $50,000 in authority, personal auto, commercial, and farm policies.

Handled commercial auto claims for small and medium businesses and then proceeded to handle commercial Uber claims. Followed claim owner model handling claim from start to finish both represented and unrepresented injury claims.

Handled non standard represented and unrepresented injury claims. Adept in coverage investigations, reservation of rights, and conditional demands.

Use of discovery tools to analyze customers needs and offer customized solutions. Responsible for growing customer loyalty to brand.

Evaluate team performance and effectiveness of training programs. Conduct or arrange for ongoing technical training and personal development classes for leadership. Assist business owner in recruiting, selecting, and training team members and leadership. Responsible for analyzing data and developing sustainable systems to increase sales and manage cost. Lead grand opening trainer.

Responsible for huddle, disciplinary actions, and meeting red card goals.