Summary
Overview
Work History
Education
Skills
Timeline
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Robin Johnson

Tempe

Summary

Museum and Curatorial Practices student with a strong foundation in leadership, customer service, and creative problem-solving. Experienced in guiding teams, building positive relationships, and thriving in fast-paced environments through roles in retail and as a barista. Passionate about connecting people with culture and history, bringing both organizational skills and a warm, approachable presence to collaborative projects. Outside of professional development, enjoys music and concerts, creating art, and frequenting various local coffee shops.

Overview

4
4
years of professional experience

Work History

President

Undergraduate Art History Association at ASU
08.2024 - Current
  • Supported project management team for optimal performance.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Monitored club activities and identified areas for improvement.
  • Expanded club membership with successful, proactive strategies.
  • Recruited new club members by spearheading membership drives, conducting meet-and-greets, and hosting special events.
  • Identified topics of interest for club, researched and invites speakers, and coordinated presentations.
  • Developed partnerships with related clubs and service organizations.

Barista

Starbucks
07.2024 - Current
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Used POS system to accurately enter orders and process payments.
  • Promoted additional items with beverages, increasing store sales.

Shift Leader

Handel's Homemade Ice Cream
09.2023 - 06.2024
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Cashier

Michael's Arts & Crafts Store
09.2021 - 06.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Arts - Museum And Curatorial Practice

Arizona State University
Tempe, AZ
05-2026

Skills

  • Coffee expertise
  • Cash handling
  • Espresso machine operation
  • Dining room maintenance
  • Exceptional customer service
  • Clear communication
  • Safe food handling practices
  • Attention to detail
  • Friendly and outgoing
  • Verbal and written communication
  • Team leadership
  • Adaptive and creative
  • Calm demeanor
  • Solid problem solver
  • Performance improvement
  • Speedy and efficient

Timeline

President

Undergraduate Art History Association at ASU
08.2024 - Current

Barista

Starbucks
07.2024 - Current

Shift Leader

Handel's Homemade Ice Cream
09.2023 - 06.2024

Cashier

Michael's Arts & Crafts Store
09.2021 - 06.2022

Bachelor of Arts - Museum And Curatorial Practice

Arizona State University

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Robin Johnson