Rocio Pasillas
Phoenix
Summary
Efficient and composed Lead Dental Assistant with demonstrated expertise in executing tasks productively and effectively. Possesses specialized skills in patient care management, dental procedure preparation, and strict adherence to sterilization protocols. Excels in communication, collaboration, and adaptability, providing seamless support to dentists while ensuring optimal patient care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
NOAH
Phoenix
08.2006 - Current
- Coordinated office activities by liaising with departments and staff members.
- Developed X-rays using digital imaging technology, adhering to safety regulations.
- Managed incoming patient calls regarding appointments and service inquiries.
- Implemented infection control policies when preparing treatment areas and disposing of hazardous waste.
- Prepared injection syringes for dental procedures in accordance with protocol standards.
- Ensured compliance with HIPAA regulations to protect patient confidentiality.
- Assisted in treatment room setup and sterilization of dental instruments.
- Educated patients on preventive oral health practices, including brushing and flossing techniques.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Documented patient records with procedures performed and added notes taken to charts.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Exposed dental diagnostic x-rays.
- Updated patient records with new data and treatment information.
Dental Assistant
Children's Dental Clinic of West Thomas Rd
Phoenix
01.2002 - 08.2006
- Ensured compliance with infection control policies and procedures.
- Conducted routine maintenance of equipment used in dentistry operations.
- Ordered supplies necessary for daily operations of the practice.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Maintained a neat, clean and organized environment throughout the office.
Sales Associate
Macys Department Store
Phoenix
12.1999 - 09.2001
- Processed credit card transactions efficiently and securely.
- Assisted customers in selecting products based on size, color, and style.
- Maintained organized stockroom shelves to enhance accessibility of merchandise.
- Handled customer complaints professionally, ensuring satisfaction and resolution.
- Conducted regular inventories to monitor and manage stock levels effectively.
- Restocked shelves promptly to maintain optimal inventory levels.
- Collaborated with team members to achieve daily sales goals through joint efforts.
- Greeted customers warmly, providing exceptional service and product knowledge.
Education
Certificate of Dental Assisting - Dental Assistant Program
Apollo College
Phoenix, AZ01-2002
Skills
- Digital imaging and radiography
- Infection control and sterilization
- Patient education and record management
Certification
- X-ray Certification
- Coronal Polish Certificate
Languages
Spanish
Professional
References
References available upon request.
Timeline
Lead Dental Assistant
NOAH
08.2006 - Current
Dental Assistant
Children's Dental Clinic of West Thomas Rd
01.2002 - 08.2006
Sales Associate
Macys Department Store
12.1999 - 09.2001
Certificate of Dental Assisting - Dental Assistant Program
Apollo College