Roger Bautista
Phoenix
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
15
15
years of professional experience
Work History
Team Lead Fresh department
Walmart
Phoenix
07.2019 - Current
- Led team in executing daily operational tasks and maintaining workflow efficiency.
- Managed daily operations of fresh produce department.
- Coordinated inventory management and stock replenishment activities.
- Implemented processes for reducing waste and improving freshness.
- Conducted regular inspections to enforce compliance with health regulations.
- Replenished, rotated and culled displays several times daily.
- Received produce deliveries and unloaded produce.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Implemented process improvements to enhance team productivity and effectiveness.
- Facilitated training sessions to develop skills and knowledge within the team.
- Communicated with upper management to align team goals with company objectives.
- Resolved conflicts within the team to maintain a positive work environment.
- Assisted in the recruitment process by screening resumes, conducting interviews.
- Reviewed performance metrics, identified areas of improvement, and implemented action plans accordingly.
- Provided coaching, mentoring, and constructive feedback to employees as needed.
- Ensured compliance with company policies and procedures in the workplace.
- Created an environment that promoted collaboration among all team members.
- Monitored daily operations and provided guidance when needed.
- Arranged and stocked department displays.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Managed meat department operations, ensuring quality and freshness of products.
- Oversaw inventory management, maintaining adequate stock levels of meats.
Front of House Lead
New York Pizza Department
Phoenix
05.2010 - 05.2020
- Greeted customers warmly and ensured a positive dining experience.
- Managed front desk operations and coordinated seating arrangements effectively.
- Assisted in training new staff on customer service protocols.
- Monitored cleanliness of dining area to maintain a welcoming environment.
- Ensured compliance with all health and safety regulations.
- Supervised the work of other front-of-house employees including servers and bussers.
- Trained new staff on proper service techniques, safety procedures, and restaurant policies.
Education
Bachelor of Arts - Art Education
Arizona State University
Tempe, AZ05-2019
Associate of Arts - Fine Arts
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2017
Skills
- Inventory management
- Process improvement
- Visual merchandising
- Health compliance
- Customer engagement
- Team leadership
- Employee training
- Stock replenishment
- Sales enhancement
- Coaching and mentoring
- Product management
- Task delegation
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Team Lead Fresh department
Walmart
07.2019 - Current
Front of House Lead
New York Pizza Department
05.2010 - 05.2020
Bachelor of Arts - Art Education
Arizona State University
Associate of Arts - Fine Arts
Maricopa Community Colleges, Phoenix College