ROGERS RAMIREZ

As a Behavioral Health Technician in a psychiatric crisis setting, I provide direct care and support to both youth and adult patients experiencing acute mental health challenges. I monitor and document patient behavior, conduct safety checks, and maintain a therapeutic and structured environment. I use de-escalation and crisis intervention techniques to ensure patient and staff safety while modeling positive coping skills.

I assist patients with daily living activities, encourage group participation, and help them engage in treatment plans designed by nurses, therapists, and psychiatrists. I also facilitate and co-facilitate psychoeducational and skills-based groups, supporting patients in developing healthy coping mechanisms.

In my role, I collaborate closely with the multidisciplinary team, communicate changes in patient status, and ensure accurate documentation of all observations and interventions. I am experienced in handling admissions, discharges, and transfers with compassion and professionalism.

I take pride in my ability to remain calm and effective in high-stress crisis situations, to build rapport with patients, and to uphold trauma-informed care principles. My work is guided by patience, empathy, and strong communication skills, with the goal of supporting stabilization and recovery for every patient I serve.

• As a Certified Nursing Assistant in the Intensive Care Unit, I provide direct, hands-on care to critically ill patients in a fast-paced, high-acuity setting. My duties include monitoring and recording vital signs, assisting patients with hygiene, feeding, turning, and mobility to prevent complications such as pressure injuries. I work closely with nurses and providers to carry out individualized care plans, maintain sterile technique, and ensure proper equipment use. I play a key role in emergency situations, responding calmly and efficiently to rapidly changing conditions, and I consistently uphold infection control standards and patient safety protocols.

• In this behavioral health role, I provided support to individuals with severe psychiatric and substance use disorders in a secure, inpatient environment. I facilitated therapeutic activities, implemented behavioral care plans, and conducted regular safety checks. My responsibilities included assisting with ADLs (activities of daily living), responding to behavioral crises using de-escalation techniques, and maintaining detailed documentation on patient progress. I collaborated with psychiatrists, nurses, and social workers to support treatment goals and contributed to a safe, structured environment that promoted healing, dignity, and trust.