Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roland Curry

Phoenix

Summary

Detail-oriented Transportation Security Officer with extensive experience in security screening and emergency response. Proven ability to collaborate with law enforcement and train new officers, ensuring compliance with federal regulations. Dedicated professional with over 20 years in transportation security. Strong in attention to detail, team leadership, and customer service. Successfully trained new officers and maintained safety protocols, contributing to a secure and efficient passenger experience.

Overview

24
24
years of professional experience

Work History

Transportation Security Officer

Transportation Security Administration, TSA
Phoenix
09.2002 - Current
  • Screen passengers and luggage for prohibited items using advanced detection equipment.
  • Monitor security checkpoints to maintain safety and compliance with federal regulations.
  • Conduct thorough inspections of carry-on bags and checked luggage for security threats.
  • Collaborate with law enforcement agencies to address security concerns and incidents.
  • Provide clear instructions to passengers regarding security procedures and requirements.
  • Train new officers on safety protocols, equipment usage, and emergency procedures.
  • Respond effectively to alarms and alerts during security screening processes.
  • Document incidents and report suspicious activities to appropriate authorities promptly.
  • Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
  • Utilized problem solving skills to deescalate difficult customer service encounters.
  • Upheld strong customer service standards while completing screenings.
  • Guarded restricted areas to prevent unauthorized entry.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Ensured that all personnel entering restricted areas had proper credentials and authorization.
  • Performed security screenings of passengers and their carry-on items to detect prohibited items.
  • Operated controls on explosive detection system to manipulate and clear images.
  • Provided security and protection to travelers across all transportation sectors.
  • Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
  • Assisted in training new Transportation Security Officers on proper screening techniques.
  • Communicated effectively with team members while performing duties under pressure.
  • Responded quickly in emergency situations by utilizing appropriate safety protocols.
  • Assisted passengers with disabilities in walking through screening checkpoints.
  • Participated in regular drills designed to test preparedness levels for potential threats.
  • Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
  • Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
  • Assisted travelers with questions regarding airport security regulations and procedures.
  • Maintained knowledge of current aviation security standards and best practices.
  • Completed thorough zone searches to check for physical tampering and restricted items.
  • Reported any violations of TSA regulations or policies to supervisory staff immediately.
  • Watched each individual to assess demeanor and look for suspicious behavior.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Identified suspicious behavior or objects through the use of CCTV cameras.
  • Completed routine and incident-related documentation.
  • Provided instructions to individuals on how to properly place their bags onto conveyor belts for inspection purposes.
  • Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
  • Documented incidents involving passengers in accordance with agency protocols.
  • Adhered to established operational guidelines and procedures for conducting searches.
  • Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
  • Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Communicated with other screening staff to promptly call attention to potential or active safety problems.

Warehouse Worker

Temp Agency
Phoenix
01.2002 - 05.2002
  • Operated forklifts to move materials and products efficiently.
  • Loaded and unloaded shipments accurately and safely.
  • Organized warehouse inventory using scanning systems.
  • Assisted team members with daily operational tasks.
  • Maintained cleanliness and safety standards throughout the warehouse.
  • Collaborated with supervisors to streamline workflow processes.
  • Conducted regular checks on equipment for maintenance needs.
  • Followed safety protocols to minimize workplace hazards.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Staged and sorted multiple types of products for loading.
  • Operated scanners, computers, and other equipment to track orders.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Received and tracked incoming inventory shipments.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Maintained stock levels in accordance with company policies.
  • Performed cycle counts to maintain accurate inventory records.
  • Investigated any reported problems regarding shipping errors or damages.
  • Identified discrepancies between physical count and computer data.
  • Collaborated closely with other departments on special projects as needed.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Processed returns of defective merchandise as required.
  • Monitored temperature and humidity levels in warehouse.
  • Verified accuracy of incoming shipments against purchase orders.

Education

Some College (No Degree) - Basic Skills

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ

Some College (No Degree) - Computer Aided Drafting

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

High School Diploma -

South Mountain High School
Phoenix, AZ

Skills

  • Security screening
  • Incident documentation
  • Explosive detection
  • Regulatory compliance
  • Emergency response
  • Law enforcement collaboration
  • Risk assessment
  • Customer service
  • Effective communication
  • Team leadership
  • Conflict resolution
  • Attention to detail
  • Situational awareness
  • Safety protocol adherence
  • Baggage inspections
  • Surveillance monitoring
  • Pat-down procedures
  • Security station experience
  • Security screening expertise
  • Threat management
  • Behavioral observations
  • Passport checks
  • Policy enforcement
  • Incident reporting
  • Stress tolerance
  • Screening process management
  • Security breach management
  • Passenger relations
  • Threat mitigation
  • X-ray machine operation
  • Object identification
  • Customer relations skills
  • Security equipment maintenance
  • Analytical thinking
  • X-ray equipment operation
  • Time management abilities
  • Communication skills
  • Multitasking
  • Bomb Detection Training
  • Adaptability and flexibility
  • Metal Detection Operation
  • Goal setting
  • Self motivation
  • Individual screening
  • Proactive problem-solving
  • Problem-solving
  • Analytical skills
  • Surveillance Skills
  • Team building
  • Entry and exit monitoring
  • Behavioral analysis
  • Radio communication
  • Multilingual proficiency
  • Crisis response
  • De-escalation techniques
  • Team development
  • Cargo inspections
  • Baggage inspection
  • Suspicious activity identification
  • Integrity and honesty
  • Security risk assessment
  • Public safety awareness

Timeline

Transportation Security Officer

Transportation Security Administration, TSA
09.2002 - Current

Warehouse Worker

Temp Agency
01.2002 - 05.2002

Some College (No Degree) - Basic Skills

Maricopa Community Colleges, South Mountain Community College

Some College (No Degree) - Computer Aided Drafting

Maricopa Community Colleges, Phoenix College

High School Diploma -

South Mountain High School

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Roland Curry