Roma McEvoy
Mesa
Summary
Healthcare professional with experience in medical assisting, team leadership, healthcare administration, and employee management. Experienced in training, scheduling, interviewing, hiring, and working in fast-paced healthcare environments. Currently pursuing a Bachelor of Science in Healthcare Administration at Grand Canyon University, with plans to continue into a master’s program. Dependable, organized, and passionate about building strong professional relationships and growing within the healthcare field.
Overview
6
6
years of professional experience
Work History
Medical Assistant
MY DR NOW
Gilbert, AZ
08.2025 - Current
- Provide high-quality, patient-centered care in a fast-paced healthcare environment while maintaining professionalism, accuracy, and compassion.
- Collaborate closely with providers and clinical team members to support efficient daily operations and positive patient experiences.
- Communicate effectively with patients and team members, building positive relationships and maintaining a professional environment.
- Utilize EPIC EMR to accurately document patient information and maintain confidential medical records.
- Perform venipuncture, injections, vaccinations, ear lavages, and ATPS testing in accordance with established protocols.
- Assist providers with clinical procedures, including Pap smears, while prioritizing patient comfort, privacy, and safety.
- Maintain VFC certification and follow organizational policies, clinical guidelines, and regulatory requirements.
- Demonstrate strong organizational skills, attention to detail, adaptability, and the ability to manage multiple priorities in a high-volume healthcare setting.
- Support coworkers and contribute to a collaborative team environment to maintain clinic workflow and quality of service.
Medical Assistant Supervisor
Planned Parenthood
Mesa, AZ
02.2023 - 08.2025
- Led and supported clinical and administrative team members to maintain efficient daily operations.
- Created and maintained staff schedules to ensure appropriate coverage and meet operational needs.
- Trained new and existing employees on clinical procedures, administrative workflows, and patient service expectations.
- Communicated with staff and leadership to address staffing needs, resolve concerns, and promote a collaborative work environment.
- Prepared and submitted required reports to the Arizona Department of Health Services (ADHS) in accordance with organizational requirements.
- Communicated laboratory results to patients while maintaining confidentiality and providing professional, patient-centered service.
- Managed supply ordering and inventory to ensure the clinic remained adequately stocked and operational.
- Utilized EPIC EMR, Microsoft Word, and Excel to support administrative and clinical responsibilities.
- Performed clinical duties including venipuncture, vital signs, injections, and rapid HIV testing.
- Maintained HIPAA compliance and followed organizational policies, healthcare protocols, and quality standards.
Registration Scheduler
HonorHealth
Mesa, AZ
06.2022 - 03.2023
- Scheduled and coordinated patient appointments while ensuring accurate and timely registration.
- Verified patient insurance information and eligibility to support accurate registration and billing processes.
- Communicated with patients regarding appointments, registration requirements, and occupational health services.
- Utilized EPIC to maintain accurate patient records and document registration information.
- Assisted with workers’ compensation cases and ensured required information was obtained and accurately documented.
- Maintained patient confidentiality and followed HIPAA requirements and organizational policies.
- Provided professional and compassionate customer service while assisting patients in a fast-paced healthcare environment.
Manager
Backyard Taco
Chandler, AZ
09.2020 - 01.2023
- Managed daily operations while leading and supporting a team in a fast-paced, customer-focused environment.
- Interviewed, hired, onboarded, and trained new employees based on staffing and operational needs.
- Created employee schedules to maintain appropriate staffing and efficient daily operations.
- Provided ongoing coaching and support to employees while addressing performance and workplace concerns.
- Assisted with employee management and daily operations in the absence of the General Manager.
- Managed inventory, ordering, labor, and food costs to support operational efficiency.
- Maintained compliance with company policies, safety standards, and operational procedures.
- Built strong relationships with employees and customers through effective communication and professional leadership.
Education
High School Diploma -
Mesa Highschool
Mesa, AZ05.2020
Bachelor of Science in Healthcare Administration - Health Administration
Grand Canyon University
Phoenix, AZ11.2027
Skills
- Hardworking & Dependable
- Organized & Detail-Oriented
- Strong Communication Skills
- Teamwork & Collaboration
- Leadership
CORE SKILLS
- Interviewing & Hiring
- Employee Training & Onboarding
- Relationship Building
- Time Management & Multitasking
- Healthcare Administration
- Patient & Employee Relations
Timeline
Medical Assistant
MY DR NOW
08.2025 - Current
Medical Assistant Supervisor
Planned Parenthood
02.2023 - 08.2025
Registration Scheduler
HonorHealth
06.2022 - 03.2023
Manager
Backyard Taco
09.2020 - 01.2023
Bachelor of Science in Healthcare Administration - Health Administration
Grand Canyon University
High School Diploma -
Mesa Highschool