Summary
Overview
Work History
Education
Skills
Timeline
Generic

RONALD GARCIA

Phoenix

Summary

Highly dependable security professional with extensive experience in transportation and luxury hotel environments, specializing in patrol, surveillance monitoring, and incident response. Proven ability to enforce policies, maintain safety, and provide exceptional guest service while coordinating with internal teams and local authorities. CPR Certified and American Hotel & Lodging Certified Lodging Security Officer with strong de-escalation, reporting, and customer service skills suited for high-end hospitality settings. Highly experienced in safety and security roles, demonstrating a strong command of risk assessment, conflict resolution, and disaster response. Exemplary skills in surveillance systems operation, emergency planning, and regulatory compliance. Have made significant contributions to workplace safety through the implementation of comprehensive security protocols and procedures. Consistent dedication to improving organizational security standards.

Overview

19
19
years of professional experience

Work History

Safety and Security Officer

The Ritz-Carlton Residences
Phoenix
07.2025 - Current
  • Patrol property and respond to incidents and guest or staff requests to ensure a safe, welcoming environment.
  • Monitor surveillance cameras and access control points, investigating suspicious activity, trespassing, and policy violations.
  • Respond to and document accidents, safety hazards, and security breaches, maintaining accurate security logs and incident reports.
  • Provide excellent customer service by assisting guests with directions, escorts, and safety-related concerns in a luxury setting.

Owner / Operator

Flawless Finish Auto Detailing
Phoenix
01.2014 - Current
  • Manage daily operations, scheduling, and customer interactions for a trusted detailing business.
  • Build and maintain a reputation for reliability and honesty while handling high-value customer vehicles and property.
  • Supervise temporary staff, enforce service standards, and ensure quality, accountability, and customer satisfaction.

Transportation Security Officer

Department of Homeland Security
Phoenix
01.2007 - 05.2025
  • Conducted passenger and baggage screening in accordance with TSA regulations and security protocols.
  • Operated X-ray, ETD, and metal detection technology to identify prohibited items and mitigate security risks.
  • Trained and mentored new officers on procedures, equipment, and customer-focused security practices.
  • Earned top-tier performance recognition each year of service and maintained Secret Security clearance.

Education

High School Diploma -

Center High School
Antelope, CA
06-2001

General Studies Coursework -

American River College
Sacramento, CA

Skills

  • Hotel safety and security operations
  • Surveillance monitoring
  • Incident response protocols
  • Incident reporting
  • Attention to detail
  • First aid and CPR certified
  • Record keeping
  • Guest service
  • Loss prevention
  • Policy enforcement

Timeline

Safety and Security Officer

The Ritz-Carlton Residences
07.2025 - Current

Owner / Operator

Flawless Finish Auto Detailing
01.2014 - Current

Transportation Security Officer

Department of Homeland Security
01.2007 - 05.2025

High School Diploma -

Center High School

General Studies Coursework -

American River College
RONALD GARCIA