RONALD MARTINEZ
Avondale
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
8
8
years of professional experience
Work History
Operations Assistant
McKinney Trailers
Phoenix
06.2024 - Current
- Assisted in managing daily operational activities and ensuring smooth workflow.
- Prepared and processed purchase orders, invoices, and other financial documents.
- Handled customer inquiries via phone or email to provide information about products or services.
- Resolved customer complaints with answers and solutions to problems.
- Performed routine and DOT-compliant trailer inspections, identifying safety issues and ensuring equipment met regulatory standards.
Dispatcher
NDCP
Phoenix
02.2024 - 08.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Yard Hostler Driver
Campbells Soup
Goodyear
10.2022 - 12.2023
- Demonstrated strong attention to detail while inspecting trailers for potential hazards or maintenance needs, preventing incidents in the yard.
- Improved yard efficiency by skillfully maneuvering trailers into tight spaces and maintaining an organized work environment.
- Demonstrated adaptability by adjusting to changing priorities as dictated by customer needs or business demands.
OTR Truck Driver
Frito Lay Transportation
Casa Grande
11.2017 - 09.2022
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Made sure that deliveries were on time for scheduled appointments.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Contacted customers to report delayed delivery times.
Education
High School -
Williams High School
Williams, AZ06.1999
Skills
- Data Entry
- Dispatch software
- Critical Thinking
- Microsoft Office
- Mentoring and Coaching
Timeline
Operations Assistant
McKinney Trailers
06.2024 - Current
Dispatcher
NDCP
02.2024 - 08.2024
Yard Hostler Driver
Campbells Soup
10.2022 - 12.2023
OTR Truck Driver
Frito Lay Transportation
11.2017 - 09.2022
High School -
Williams High School