Rosa Linda Hernandez
Casino Cage Cashier
Somerton,AZ
Summary
Experienced Cage Cashier with 19 years of experience in the casino industry. Skilled in handling financial transactions, maintaining accurate records, and providing exceptional customer service in a fast-paced environment. Proficient in operating cashier equipment and knowledgeable in basic math and accounting principles.
Overview
19
19
years of professional experience
Work History
Casino Cage Cashier
Cocopah Casino
15318 S Avenue B, Somerton, AZ 85350
02.2005 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Assist in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Completed financial transactions accurately, including selling chips, tokens, or tickets, paying out jackpots, and managing personal and payroll checks.
- Maintained accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Operated credit card processing equipment, and other cashier equipment.
- Served as main point of contact for guests needing to exchange chips, vouchers, or tickets for cash, providing excellent customer service.
- Worked a in fast-paced and noisy environment, adhering to all casino policies and procedures.
- Through diligent attention to detail, quickly identifying counterfeit currency.
Education
GED -
Arizona Western College
Yuma, AZ 05.2001 -
Skills
- Customer Service Experience
- Dependability
- Strong Ethics
- Customer Identification
- Cash handling expertise
- Credit card processing
- Cash Drawer Balancing
- Proficient in Operating Cashier Equipment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Casino Cage Cashier
Cocopah Casino
02.2005 - Current
GED -
Arizona Western College
05.2001 -