ROSECHELL HARRIS
Phoenix
Summary
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician Manager
Zenith Behavioral Health
04.2023 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Direct Support Professional
AIRES
03.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Behavioral Health Technician
ExtraMile
01.2020 - 03.2022
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Education
High School -
Mary B Perry High School
Ventura, CA01.1994
Skills
- Case management
- Care plan assessment
- Direct patient care
- Patient Assessments
- De-escalation Strategies
- Suicide Prevention
- Documentation skills
- Rounds management
Timeline
Behavioral Health Technician Manager
Zenith Behavioral Health
04.2023 - Current
Direct Support Professional
AIRES
03.2022 - Current
Behavioral Health Technician
ExtraMile
01.2020 - 03.2022
High School -
Mary B Perry High School
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