Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Affiliations
References
Timeline
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Roselenora Lesle

Fort Huachuca

Summary

United States Army veteran and dedicated professional with a strong background in technology and office administration. As a supportive wife and mother of four, I have honed exceptional organizational and time management skills, ensuring high productivity even under pressure. I excel in data entry, customer service, schedule management, and technical troubleshooting, while my proficiency with Microsoft Office Suite underpins my technical expertise.

Known for my strong communication and problem-solving abilities, I quickly adapt to new challenges and thrive in dynamic environments. With hands-on experience in software development, system administration, and technical support, I am committed to continuous learning and staying current with industry trends. My proactive attitude and dedication to excellence consistently contribute to team success and the achievement of organizational goals.

Overview

16
16
years of professional experience

Work History

House Manager

Self
Fort Huachuca
05.2017 - Current

From 2017 to the present, I have dedicated myself to managing our household and caring for my autistic children, a role I embraced when my husband entered active duty military service. During this time, I have not only ensured a stable and nurturing home environment, but also actively pursued continuing education in Cyber Security, reinforcing my commitment to personal and professional growth.

Office Associate II

Illinois Department of Human Resources
07.2015 - 05.2017
  • Under direction, performed a variety of complex, specialized clerical duties for supervisory staff, typed documents, processed records and performed general office support functions involving related steps, processed and/or methodically applied agency policies and procedures; determined work methods and procedures to complete assignments; provided information/assistance to explain/clarify rules, processes or procedures
  • Required knowledge, skill and mental development equivalent to completion of high school and two years of related office experience
  • Required extensive knowledge of grammar, spelling and punctuation
  • Required ability to operate commonly used manual and automated office equipment and perform routine maintenance
  • Required ability to type accurately at a rate of 45 words per minute
  • Required knowledge and understanding of medical, technical and legal terminology

Medical Screener

Octapharma Plasma INC
Springfield
09.2012 - 01.2014
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Greets and builds rapport with donors and directs them to appropriate areas for further processing
  • Performs finger sticks and utilizes screening equipment to obtain hematocrit and protein readings
  • Performs clerical duties including maintaining donor record files and inputting information into the donor management computer software
  • Answers the telephone and any donor inquiries regarding the procedure, payment and company policies in a prompt, professional manner

Donor Floor Technician

Octapharma Plasma INC
Springfield
09.2012 - 01.2014
  • The Donor Floor Technician is an entry-level position, and is responsible for preparing the donor area for the plasmapheresis process (i.e., donor and equipment)
  • Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures
  • Operates the automated plasmapheresis machines including response and evaluation of all alarms and machine errors, documentation of exceptions, etc
  • Monitors donors and maintains awareness to any reactions to ensure donor safety
  • Monitors equipment operations to ensure quality of product
  • Ensures donor confidentiality, meets customer service expectations, greets and acknowledges donors as they are assigned to donation area and after completing donation process
  • Ensures proper sanitation and cleaning of equipment and work area between donors

Housekeeping

Fun City
Burlington
04.2012 - 05.2012
  • Clean all major areas
  • Assist guests around the hotel/resort
  • Chauffer pilots to the airport
  • Make room calls...etc

Customer Service Representative

Kelly Services
Springfield
02.2012 - 03.2012
  • Answer phone calls, schedule appointments, take payments over the phone, fill out refund request forms, Fax, mail...etc

25Q

United States Army
Fort Huachuca
01.2010 - 05.2010
  • Installed, operated, and performed unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, antennas and associated equipment
  • Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit
  • Installed, operated, and performed strapping, restrapping, preventive maintenance checks and services, and unit level maintenance on communication security devices
  • Operated and performed Preventive Maintenance Checks and Services on assigned vehicles
  • Installed, operated, and performed preventive maintenance checks and services on assigned power generators

Airborne

United States Army
Fort Benning
11.2009 - 12.2009
  • Medically dropped after two days due to illness
  • Sent to Headquarters Company

Advanced Individual Training

United States Army
Fort Gordon
08.2009 - 11.2009
  • 25Q - Multichannel Transmission Systems Operator-Maintainer works directly on communication devices and equipment that communicate through more than one channel
  • They are responsible for installation, repair, operation and maintenance check of these devices, antennae and associated equipment

Basic Training

United States Army
Fort Jackson
06.2009 - 08.2009
  • Consisted of ten weeks of Basic Training
  • Learned about the fundamentals of being a soldier, from combat techniques to the proper way to address a superior
  • Went under rigorous physical training to prepare my body for the eventual physical strain of combat
  • Was taught one of the most difficult and essential lessons, self-discipline
  • Introduced me to a strict daily schedule that entailed many duties and high expectations for which most civilians are not immediately ready

Education

Some College (No Degree) - Cyber Security

Southern New Hampshire University
Hooksett, NH

Some College (No Degree) - Certified Nursing Assistant

Lincoln Land Community College
Springfield

some college -

Kaplan Online University
Chicago, IL
01.2012

Diploma -

Belvidere High School
Belvidere, IL
01.2009

Skills

  • Dependable
  • Administrative assistance
  • Proofreading
  • Operations support
  • File organization
  • Paperwork processing
  • Document management
  • Multi-line telephone management
  • Report preparation
  • Data entry expertise
  • Document control
  • Data entry
  • Spreadsheet creation
  • Responsible
  • Team-worker

Awards And Acknowledgements

Honor Graduate of 25Q – Multichannel Transmission Systems Operator-Maintainer training.

Affiliations

  • Support family activities by carving out time to spend quality time with family members.
  • Setting aside time to exercise and take care of physical health.
  • Ensuring that I am deligent with studying as well as completing school assignments and turning them in on time.

References

References available upon request.

Timeline

House Manager

Self
05.2017 - Current

Office Associate II

Illinois Department of Human Resources
07.2015 - 05.2017

Medical Screener

Octapharma Plasma INC
09.2012 - 01.2014

Donor Floor Technician

Octapharma Plasma INC
09.2012 - 01.2014

Housekeeping

Fun City
04.2012 - 05.2012

Customer Service Representative

Kelly Services
02.2012 - 03.2012

25Q

United States Army
01.2010 - 05.2010

Airborne

United States Army
11.2009 - 12.2009

Advanced Individual Training

United States Army
08.2009 - 11.2009

Basic Training

United States Army
06.2009 - 08.2009

Some College (No Degree) - Cyber Security

Southern New Hampshire University

Some College (No Degree) - Certified Nursing Assistant

Lincoln Land Community College

some college -

Kaplan Online University

Diploma -

Belvidere High School
Roselenora Lesle