Rovshan Isabayov
Baku
Overview
22
22
years of professional experience
Work History
Manager
Sultan Inn Hotel
Baku
06.2022 - 01.2024
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Recruited and hired qualified candidates to fill open positions.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Manager
Beat Group
Baku
01.2011 - 06.2022
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Head Waiter
Silk & Spices
Baku
03.2002 - 03.2006
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
- Enforced health and safety regulations in the restaurant dining area.
- Explained menu items, describing ingredients and cooking methods upon request.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Vocational School
Baku06-1996
Skills
- Contract Management
- Marketing
- Business Administration
- Operations Management
- Customer Relationship Management (CRM)
Languages
Azerbaijan
First Language
Russian
Proficient (C2)
C2
English
Intermediate (B1)
B1
Turkish
Proficient (C2)
C2
Persian
Elementary (A2)
A2
Affiliations
- Jogging - Personal Record: 10km in 1 hour and 12 minutes.
Timeline
Manager
Sultan Inn Hotel
06.2022 - 01.2024
Manager
Beat Group
01.2011 - 06.2022
Head Waiter
Silk & Spices
03.2002 - 03.2006
High School Diploma -
Vocational School