Rowena Stokes
Abu Dhabi
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of supply chain activities, including Sales & Operations Planning and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end supply.
19+ years’ experience in Operations Supply Chain Management and Customer Service Management with Oil & Gas Industry.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Professional Development
07.2023 - Current
Professional certifications and relocation from Dubai to Abu Dhabi
APAC Region Materials Director
Baker Hughes
04.2022 - 06.2023
- Create, develop and implement new Materials organization to maximize process, procedure and staff.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Materials Team functions, Demand Planning (S&OP), Materials Planning Strategies (MPS/MRP), Inventory management (Slow Moving and Accuracy, including actions), and Asset Management.
- Consolidate S&OP Demand planning with MP&S, to ensure right inventory at right time for right demand
- Implement measurable KPI's for continued improvement in deliverables and accuracy to meet customer demand and financial targets.
- Implement MP&S Tools to ensure optimization of inventories.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
OFS Global Materials Manager
Baker Hughes
05.2019 - 04.2022
- Global support to reduce aged, demand and supply data
- Project: provided initial fishbone for Materials Competency Program
- Monitored safety stock levels and established order policies to balance inventory availability.
- Identified opportunities to reduce lead times and improve inventory management.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Training and consulting Materials Planning Tools across Eastern Hemisphere; including follow up support with individual PL, and SAP training as required.
- Support APAC, Saudi, SSA and MENATI (MidEast, North Africa, Turkey & India) on quarterly Inventory KPI's and processes
- Establish Saudi and SSA Executive S&OP Cadence in Nov 2021
- Focal point for APAC, Saudi and SSA 2022 Operating rhythm on S&OP and MP&S
- SSA and Saudi nominated as best in class review presentations, developed and now Global standard, implemented in Feb 2023
MENATI Region Materials
Baker Hughes, GE Company
08.2017 - 04.2019
- Materials and Asset Management
- Inventory & Asset Physical verification through PI and/or cycle counting and stocking of inventory and assets
- Warehouse scrap management project to generated, additional revenue
- Inventory purchase validation and order management
- Inventory optimization through monthly Inventory financial reporting and analytics financial Policy, aligned to Compliance Operational Excellence. Process of continuous improvements and optimization
- Baker Hughes GE Integration resulted in consolidations of facilities: support identification of consolidation of 25% of GE and Baker facilities, in particular Algeria and Saudi
MidEast Geo Operations Manager
Baker Hughes
07.2016 - 08.2017
- Materials and Asset Management
- Billing, Collections and Bad Debt Management
- Logistics Support
- Cost and Process Optimization
- Outsourced 3 warehouse facilities across UAE and Saudi which resulted in 20% cost saving
MidEast & AsiaPAc Region Materials Manager
Baker Hughes
12.2013 - 07.2016
- Implemented Materials and Asset Management process and policies for optimization of inventories and assets
- Sales and Operations Planning Implementation
- Managed cross-functional teams for successful implementation of materials management initiatives.
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Implement strategies to reduce excess inventory; examples, enhancing utilization of distribution centres, sales incentives and material substitutions resulting in reduction of $135M.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Coordinated meticulous order management systems and production lifecycles for comprehensive customer development and satisfaction.
- Enhanced inventory management by implementing a demand forecasting system.
- Established strong relationships with internal stakeholders to facilitate seamless communication throughout the E2E supply chain process.
- Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
- Regional Project Lead for Procurement, Logistics & Materials Integration for potential merger with Halliburton
Mideast Supply Chain Customer Service Manager
Baker Hughes
04.2012 - 12.2013
- On time delivery
- Critical order escalation and management buy improving on time delivery increase from 20% to 61%
- Supply Chain initiatives implementation for advance notice for key customers
- Mideast Distribution center implementation of process and material planning
- Excess materials utilization converted $2M of materials to increased revenue
Geo Customer Service Manager
Baker Hughes
10.2010 - 04.2012
- On time Delivery
- Days Sales Outstanding management reducing from 168 DOS to 82 days within 1 year
- Lapse Days process improvements for 90 to 15 days
- New Product revenue process development and tracking
- Implemented Quote to cash process
MidEast/APAC Sales & Operations Planning Manager
Baker Hughes
11.2009 - 10.2010
- Member of S&OP Steering team to delivery S&OP Concept to improve delivery on time
- Project Managed Sales & Operations Planning (in MidEast and APAC and Provided Training and consultancy
- Monthly management and reporting of S&OP, measuring accuracy
- KPI 80% Accuracy target.
- Customer, Canadian Nexon, due to S&OP success rate, in 6 months, released Baker Hughes from $1.2m in previous late penalties.
MidEast Materials Manager & Customer Service
Baker Hughes
08.2007 - 11.2009
- Established Quote to Cash process improvement and implementation.
- Lapse days process improvements
- Customer payment cycle reviews and face to face customer validation of invoices
- Reduce lapse days
- DOS to 82 days
Systems Analyst
Baker Hughes
05.2004 - 12.2007
- Financial and management accounting of Yemen, Dubai and Oman entities.
- Artificial product line inventory and in transit stock reconciliation across Yemen and Oman
- Project Managed implementation of AS/400 ERP system in UAE, China, Russia and Australia
- Trained and consulted on AS/400 System
- Mideast Lead for SAP implementation ERP system
- Consultant post implementation, as well for APAC and Europe/Russia
- Implemented first Customer Order Fulfillment system in MidEast including Quote system.
Business Analyst
Shell Chemical LTD
03.2002 - 11.2003
- Create Financial Business model for exited businesses: Kratons and Risens (Berre Crackers in Marseille, France)
- Monitor budget. to ensure all monies were recouped through business model: target 0 % to Shell
- Created business model to monitor crop remediation financials in Brazil and ensure all costs were in compliance to company policies and local contracts, whilst ensuring crop remediation progressed.
Education
Certified International Supply Canin Professional - Supply Chain Professional
Blue Ocean Academy
Certified International Supply Chain Manager - Supply Chain
Blue Ocean Academy
Some College (No Degree) - Accounting And Computer Science
University Of Port Elizabeth
High School Diploma -
Adelaide Gymnasim
Skills
- Demand Planning
- Sales & Operations Planning
- Materials requirements Planning (MRP)
- Materials Strategic planning (MPS)Management
- Materials Management
- Inventory Management (Accuracy & SMI (Slow Moving inventory) mitigation
- Operations management
- Continuous process improvement
- Distribution center alignment to market
- Logistics optimization
- HS&E warehouse management
- Mentoring and career development
Accomplishments
Active volunteer for Company Charitable projects, in particular during Ramadan and Special Needs School Projects
Certification
Certified International Supply Chain Professional
Certified International Supply Chain Manager
Languages
English
Bilingual or Proficient (C2)
Timeline
Professional Development
07.2023 - Current
APAC Region Materials Director
Baker Hughes
04.2022 - 06.2023
OFS Global Materials Manager
Baker Hughes
05.2019 - 04.2022
MENATI Region Materials
Baker Hughes, GE Company
08.2017 - 04.2019
MidEast Geo Operations Manager
Baker Hughes
07.2016 - 08.2017
MidEast & AsiaPAc Region Materials Manager
Baker Hughes
12.2013 - 07.2016
Mideast Supply Chain Customer Service Manager
Baker Hughes
04.2012 - 12.2013
Geo Customer Service Manager
Baker Hughes
10.2010 - 04.2012
MidEast/APAC Sales & Operations Planning Manager
Baker Hughes
11.2009 - 10.2010
MidEast Materials Manager & Customer Service
Baker Hughes
08.2007 - 11.2009
Systems Analyst
Baker Hughes
05.2004 - 12.2007
Business Analyst
Shell Chemical LTD
03.2002 - 11.2003
Certified International Supply Canin Professional - Supply Chain Professional
Blue Ocean Academy
Certified International Supply Chain Manager - Supply Chain
Blue Ocean Academy
Some College (No Degree) - Accounting And Computer Science
University Of Port Elizabeth
High School Diploma -
Adelaide Gymnasim
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