Roxana Davalos
Douglas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Very excited to start working after many years of being a stayed home mother of two beautiful children.
Overview
13
13
years of professional experience
2009
2009
years of post-secondary education
Work History
Family Babysitter
Home
Douglas
12.2017 - 08.2019
- Supervised children during playtime and activities.
- Prepared nutritious meals and snacks for children.
- Assisted with homework and educational activities.
Cashier
McDonald's
Douglas
01.2012 - 10.2014
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Call Center Representative
ACT Douglas
Douglas
03.2008 - 10.2010
- Managed high volume of incoming calls while ensuring customer satisfaction.
- Resolved customer inquiries using company systems and knowledge base efficiently.
- Documented call details accurately in the customer relationship management system.
- Provided product information and service support to enhance user experience.
- Utilized point-of-sale system to take orders from customers.
Cashier
McDonald's
Douglas
04.2006 - 03.2008
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Education
Douglas High School
Douglas, AZSkills
- Supervision techniques
- Child development
- Fluent in Spanish and English
- Good customer service
- Very polite
Languages
English
Professional
Spanish
Professional
Affiliations
- Book lover
- Sports mom
References
References available upon request.
Timeline
Family Babysitter
Home
12.2017 - 08.2019
Cashier
McDonald's
01.2012 - 10.2014
Call Center Representative
ACT Douglas
03.2008 - 10.2010
Cashier
McDonald's
04.2006 - 03.2008
Douglas High School