Roxanna Bracamontes
Yuma
Summary
Efficient professional, am willing to adjust to any type of work that is expected of me. I learn quick and will always do a great job. I am an honest person with great motives. I believe with hard work anything is achievable and am always open to change. I am willing to do what needs to be done in order to be successful.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Winterhaven Llc.
Winterhaven
09.2022 - 05.2025
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Updated and maintained store signage and displays.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Team Lead
Argus Professional Storage
Scottsdale
06.2018 - 05.2022
- Team lead in company, acted as a supervisor and over saw more than 15 locations.
- Was on call 24/7 for after hour calls
- Over see all aspects of facility business needs.
- Responsible for providing excellent customer service and customer retention.
- Require to work independently and unsupervised.
- Keep facility clean and well maintained by coordinating vendors as needed.
- Worked long hours as company needed
- Interviewed and Hired employees
- Created scheduling for employees
- Was in charge of auction proceedings and auction online sales for more than 15+ stores
- Computer Skills
- Used site link software
- In charge of defusing concerns of all customers
- Compute charges for merchandise or services and receive payments.
- Answer telephones to provide information and receive orders.
- Provide information about rental items, such as availability, operation or description.
- Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
- Data Entry
- Pay roll
- Employee Schedules
- Helped Administrator with all needs.
- File and maintain records.
- Provide information about establishment, such as location of
- Conducted regular facility inspections to maintain cleanliness and operational efficiency.
- Provided training sessions for team members on customer service and facility management.
- Monitored inventory levels and coordinated stock replenishment to meet customer demand.
Administrator's Assistant
Cat Pro LLC
Yuma
01.2019 - 06.2020
- Assisted with daily office operations, ensuring smooth workflow and efficiency.
- Managed incoming and outgoing correspondence, ensuring timely responses and delivery.
- Processed payroll for all employees accurately and efficiently.
Bar Manager
Wild River
Yuma
04.2017 - 06.2018
- In charge of all bartenders
- Inventory, making sure everything is always stocked
- Able to deal with all types of customers
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Clean glasses, utensils, and bar equipment.
- Balance cash receipts.
- Serve wine, and bottled or draft beer.
- Arrange bottles and glasses to make attractive displays.
- Ask customers who become loud and obnoxious to leave, or physically remove them.
- Resolved customer complaints professionally to maintain a positive atmosphere within the bar.
Education
High School Diploma -
AZTEC HIGH SCHOOL
Yuma, AZ12.2014
Skills
- Spanish
- Recruitment and training
- Computer skills
- Software programs
- Marketing
- Customer service
- Store operations
- Cash handling
- Inventory management
- Data entry
- Multitasking and organization
- Sales strategy
- Team leadership
- Store opening and closing procedures
- Inventory forecasting
- Marketing and promotions
Certification
Certified Eyelash Technician
References
References available upon request.
Timeline
Store Manager
Winterhaven Llc.
09.2022 - 05.2025
Administrator's Assistant
Cat Pro LLC
01.2019 - 06.2020
Team Lead
Argus Professional Storage
06.2018 - 05.2022
Bar Manager
Wild River
04.2017 - 06.2018
High School Diploma -
AZTEC HIGH SCHOOL