Roxanne Shorer

• Stripping beds, washing, drying, and remaking beds with fresh linens, as well as washing and folding bathroom towels
• Deep cleaning and disinfecting kitchens and bathrooms, wiping down high-touch surfaces and emptying all trash bins
• Vacuuming carpets, sweeping and mopping hard floors, and dusting furniture
• Refilling consumables like toilet paper, paper towels, hand soap, dish soap, shampoo, and coffee supplies.
• Arranging pillows, straightening decor, and ensuring the property is perfectly aligned with guest expectations
• Checking for damages or missing items, and ensuring all appliances are in working order before the next guest arrives
• Work efficiently and meeting tight deadlines. Tracking supply levels and purchasing consumables, toiletries, supplies with entrusted company business card.
• Professional, reliable communications with the owners/hosts.

• Made a high volume of outbound sales calls using self sought leads and a sales script
• Analyzed customer’s needs and presented extensive inventory of tools and industrial supplies. Product knowledge.
• Built strong relationships with existing and prospective buyers to ensure repeat business and high customer retention
• Achieved agreed-upon sales targets and communicated market feedback to management.
• Displayed excellent verbal communication, high energy level and competitive drive.

Former metaphysical/ cleaning business owner. Involved strategic planning, risk assessment, business development. Vendor negotiation, project management, budgeting, bookkeeping, pricing strategies. Performance management. Performed deep cleaning, janitorial work based on contract specifications. Managed my business licenses, liability insurance, and regulatory requirements. Provided my own cleaning supplies, chemicals, machinery, and set my own working hours to meet contract deadlines. The metaphysical area of business curated spiritual tools such as homemade candles, soaps, herbal baths, incense etc. Selling specialty products.

• Prepared and distributed daily room assignments and cleaning schedules
• Trained and evaluated housekeeping and laundry staff
• Managed inventory of cleaning supplies, ensured carts were fully stocked
• Coordinated with the Front Desk to update room statuses and communicated with Maintenance to resolve facility issues
• Conducted room-by-room inspections after a housekeeper was finished cleaning. Checked for dust, proper staging and hygiene
• Identified maintenance issues, safety hazards, and missing amenities, ensuring they were fixed before guests arrived
• Relayed immediate corrections to the housekeeping staff and tracked individual employee performance
• Updated the property management system to indicate a room was clean, inspected, and ready for guest.

• Prepared and distributed daily room assignments and cleaning schedules
• Trained and evaluated housekeeping and laundry staff
• Managed inventory of cleaning supplies, ensured carts were fully stocked
• Coordinated with the Front Desk to update room statuses and communicated with Maintenance to resolve facility issues
• Conducted room-by-room inspections after a housekeeper was finished cleaning. Checked for dust, proper staging and hygiene
• Identified maintenance issues, safety hazards, and missing amenities, ensuring they were fixed before guests arrived
• Relayed immediate corrections to the housekeeping staff and tracked individual employee performance
• Updated the property management system to indicate a room was clean, inspected, and ready for guest.
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